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June 2025 by Anastasia V
These guys were fantastic start to finish. They handled things seemlessly with my insurance and car rental company, were done early, and even offered to help move all of my kids' car seats when I picked up my vehicle. Every person I interacted with was kind and helpful. They went above and beyond and I really appreciate their service
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June 2025 by Nicole Ashcroft
Gerber Collision in Dublin is AMAZING!!!
10 out of 10!! They are the ONLY body shop I trust with my vehicles.
They have provided me first class service multiple times.
Most recently, someone backed into my car in a parking lot while I was inside a restaurant having dinner.
It happened on a Friday night (Memorial Day Weekend) after Gerber was closed.
They contacted me first thing the next morning to schedule my estimate.
Since I was out of town, they scheduled my estimate first thing Tuesday morning (day after Memorial Day).
They made the process effortless…as usual.
I walked in for my estimate/quote; and within minutes, Gerry was assessing the damages to my vehicle. NO waiting around for a quote.
They had my rental car delivered there the morning I dropped my suv off for repairs…so I could be on the road right away.
They completed my repairs earlier than anticipated.
My bumper looks BRAND new!!
They guarantee their work for the life of my vehicle…so it’ll continue looking sharp.
Gerry and his team were PHENOMENAL!!!!
They go above and beyond. From transferring my bags to/from my vehicle and the rental car…to sending timely updates on repairs…to going the extra mile…they provide the BEST customer service.
If you have any auto body or glass repair needs…Gerber Collision in Dublin is THE place to take your vehicle.
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June 2025 by Lia DePerro
from my first phone call to schedule to fixing/replacing the window casing on passenger side, it all went smoothly and efficiently. Lakesha and Gerry really go above and beyond to give you true customer service. Very kind, thoughtful and respectful and NO surprises. and, this was not my first time at Gerber.
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May 2025 by Kristine Olszewski
I enjoyed KeKe. She was so professional and also funny. She helped me with an insurance issue that I could not get taken care of. Can't thank her enough! Also Jerry. Very thoughtful. He got my car in done quickly. And he was funny as well. Actually, I enjoyed being at their Collison center. How many people say that! 😁
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April 2025 by helen sudhoff
Everyone at this location is incredibly kind, friendly, and honest. They were communicative throughout the entire process and completed excellent work. Lakesha (I hope I spelled her name right) goes above and beyond for customers and is cheery every hour of the day. The techs are fantastic and go out of their way to explain things clearly and are super kind. Getting in an accident is never an enjoyable experience, but this staff makes everything as painless as possible. Would recommend
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March 2025 by Zara Media
Daira and Mathew have made the process super easy and worry free. Providing me with updates and photos of my vehicle. The team at the Dublin location treat you with respect and support you the from when you drop it off to when you pick up!
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October 2024 by Tyler Maynard
This location will lie and deceive you. I wouldn't trust them if it was the last collision repair entity on earth. They provided me a Final Bill, detailing a specific tire to be put on my Vehicle. However, they lied and deceived me and put on a completely different tire than what was noted on their actual documentation that they themselves provided to me when I picked up my vehicle upon completion. This company evidently is on board with lying to and deliberately deceiving their clients. This is unacceptable.
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June 2024 by Addrieanna Mayberry
When I tell you run to Gerber and don’t walk to Gerber …. Run ?♀️ I’m so happy my husband came to fix the damage that was done to my car after my accident…. Customer service Top tier and they keep you updated on your car every step of the way … my car looks brand new . And you Gerber for vacuuming my car I truly appreciate it .
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May 2024 by Al Burnard
Our car had extensive hail damage and we were referred to Gerber by our insurance company. Although the car was deemed a total loss, I appreciated the exerience I had with Gerber. LaKesha at the front desk was always pleasant, quick to call back and communicate the vehicle status. I especially appreciated Heather, the GM's guidance about the process once the car was declared a total loss. Exceptional customer service all around!
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May 2024 by Erin Lewis
Gerber has had my vehicle for over a month, and counting, on a repair that was estimated to take 8 days. I can’t get any real answers for the reason for the extreme delay. I would not recommend Gerber to anyone due to the complete disregard for efficiency of service and the lack of transparency. I am left to just hoping to get my vehicle back at some point.
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May 2024 by Art Siegesmund
They fixed my passenger power window. They were a fast, efficient and professional. I would use them again.
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February 2024 by Ashley Metzger
I won’t go into all the long details but avoid going here. They assembled something incorrectly on my car and said my car was ready for pick up but missing parts. Tried to blame the incorrect assembly issue on “well your car is missing parts so if it’s related to that there’s nothing we can do.” Took it back in and we drove it, they were shocked the issue was not related to missing parts - but fixed it. But also were not really too concerned about letting me know when my missing parts arrived. Told me to call them and ask. Just avoid. There is also no chance they test drove my car when they were finished with it or they would have noticed something was assembled incorrectly
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December 2023 by Suzanne Rizer
They couldn’t get any lens covers or headlight kits for my old car but came up with a wonderful solution. They also worked me in very quickly as it was dangerous for me drive at night. They were super to work with.
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November 2023 by Billie Crego
Gerry is the best! They completed the repair over 2 weeks ahead of schedule! When I picked up my suv I mentioned the battery was on it's last leg and they fit me in to replace it the day of pick-up. They even swept the vehicle ?... it was filthy when I dropped it off. The team made a customer for life! So happy I chose them. Highly recommended!Services: Painting
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September 2023 by Chris Michael
Always helpful and they do great work
