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April 2024 by Mallory Walsh
I had a new patient appointment around the end of February where they peeked in my mouth and took x-rays but did not perform any cleaning services or anything further. My insurance had some specifics that they needed to "look further into" before providing me any services. They said they would reach back out to me once they talked to my insurance company to schedule my cleaning etc. I have not heard a peep from these people since then (it's now the end of March). I've tried calling multiple times, as well as leaving voicemails, simply asking for an update. Everyone was friendly when I was there in person but I am pretty appalled at the lack of professionalism when it comes to responding to people, especially someone who was seen & was told I would be contacted to reschedule. I will not waste any more of my time on this place & recommend the rest of you don't either. The best part of this is that they still billed my insurance so any services I decide to get at a place that will actually see me will be out of pocket.
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March 2024 by Hussein Abdi
Fantastic! Wait time as minimal, outstanding service and a helpful staff. Highly recommend.
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March 2024 by George Brochu
Very bad. Late over 1 hour. Very bad explanation on work that needs done.like a meat market
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January 2024 by LaShayla Hazelwood
Just left the office as a new patient and WOW! I was ready to leave as soon as the doctor came to the area (can’t say room because there are no doors). First, the receptionist and the tech were pleasant. When I arrived, the receptionist helped find my dental insurance info (I was beyond clueless). The tech that took my 18 scans as a new patient was friendly. Then, the doctor came in. He was there for about 5 mins but a majority of the time he was looking at the girl across the way. I assume he desperately had to get back over there to finish her appointment. I say this sarcastically.Overall, worst dental experience I have ever had. It seemed that money was the motivation to see patients. Walked out with a quote over $1,600 for a CLEANING. Umm GTFO. Also, this DID NOT include taking out my wisdom teeth. Even the top doctors I’ve been to have never quoted something so ridiculous . Definitely will not be back!If you don’t value privacy or fair pricing then best of luck.
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December 2023 by Abderrazzak Habroune
I called to make a new patient appointment and was met with Josh at the scheduling office. While simply trying to give my insurance and personal information Josh made very rude and racist remarks after he had trouble spelling my name. I could hear him in the background complaining the whole way through. He stated "next time when you're talking to Americans like me it would be helpful to use phonetics FYI" in a very hostile way. Mind you I am an American college graduate with no accent. I ended up canceling the appointment on the spot. It is 2023 and having a unique name makes you un-American apparently. Will be telling people to stay away for sure.
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December 2023 by legendofman12
The biggest regret of life is going here. This dentist breaks more than he fixes. He won't tell you when he makes mistakes and will try to charge you to fix what he damaged. An absolute racket. A competent and ethical dentist had to fix the utter destruction he reigned on my mouth. Terrible quality work and done incorrectly.
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December 2023 by Debra Williams
The word that comes to mind is excellence!From the first call getting to become a new patient to getting my first procedure.There is an amazing flow in this office!!!
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December 2023 by Nebiyu G
Loved it...all the staff were very professional. I have been to different dentists. Great Expression is different especially the Dublin location.
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December 2023 by Alexis Frazier
Had intentions of transferring services from out of state. Within 10 minutes, dentist approached and lifted my lip and diagnosed me with gum disease without any formal procedure/equipment. With very little education of this diagnosis, staff approached me asking for $450 and declined to continue my cleaning. Arrived to my prior dentist, and stated I was misdiagnosed and proceeded with a cleaning exam. It was obvious there was a lack of education regarding dental hygiene with individuals of color.
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October 2023 by Uchechi Okafor
Always a good experience with Dr. Z and his staff.The dental hygienist are good to work with. The billing is honest...no overcharge or billing.
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October 2023 by Doug Borchers
Scheduled my 5 yr old for his first appointment. Now my four kids and I go here. Great job we love the place!
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September 2023 by Daniel Bai
Dr. Choi is amazing and she really knows her stuff. My wife and I came for a consultation and we plan on getting ortho treatment from her. She’s also doesn’t patient blame and really listens to your concerns. She’s an orthodontist and if you have ortho issues, you really need to go see her because not all dentist are orthodontist. And not all orthodontist are patients centered.
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August 2023 by Andrea
Very friendly and professional staff.And they make sure whatever they explain to you, you understand it perfectly before you leave.
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August 2023 by Rainbow Johnson
Easy scheduling, friendly staff. Have been coming here for 6 years now. Will continue coming back. Very affordable as well.
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August 2023 by Matthew Fraley
Always great service and a knowledgeable staff that work to build a great relationship with you. I always feel very welcome.
