Heartland Bank, a division of German American Bank, is a community bank serving individuals, families, organizations, and businesses in Central Ohio and the Greater Cincinnati area. Known for its friendly and helpful staff, the bank provides a wide range of financial services, including checking accounts, personal and home loans, and business banking. Customers appreciate the excellent customer service, with staff handling issues directly without automated phone systems. The team is praised for making processes straightforward and simple, often creating a welcoming and fun environment where clients feel like family. The bank offers convenient online and mobile banking, along with 24-hour ATMs, ensuring accessibility for all banking needs. Overall, Heartland Bank stands out as a community-focused institution committed to providing personalized service and building strong relationships with its customers.
Heartland Bank's Dublin Branch lead by Scott Baxter was awesome to work with on a new account and home loan. Scott Watson our Mortgage Officer made the process straight forward and simple. Great job! Bill Baumgardner
September 2024
I’m so happy since I switched from a large bank to Heartland, just knowing my tellers who have become family always makes it a pleasure coming in for my 3 businesses. The staff doesn’t give you a number to call and deal with an automated teller, they handle what ever issue I have right then and there.
August 2024
Adecia is so knowledgeable, thorough, and friendly! Great experience working with her!
