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February 2024 by Regenia Powers
Bree was awesome!! She knew exactly what we wanted shopping for engagement rings. Was very helpful and awesome taste! Would definitely recommend her helping you
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September 2023 by Taylor Johnson
Carson was phenomenal, extremely patient, answered all of our questions and took the time to get us the exact wedding band we were looking for to perfectly match the engagement ring.10/10 service and definitely recommend!
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September 2023 by Deejay
Long time standing customer since Osterman’s was open in 1990’s. I have multiple pieces purchased over many many years from them and now, Kay Jewelers.. Last visit on 9/3/23 to get several of my things inspected under warranty - Kytheena & Ayanna showed me OUTSTANDING customer service! Patient and kindness maters The Most!! Thank you Ladies, I will be back to your Tuttle Mall location very soon for more shopping! Best Regards!
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September 2023 by Lori Wright
Carson and Kytheena were awesome!I enjoyed their energy and attentiveness to my wishes.I also got my baby boy a happy!#CustomerAppreciation #KayJewelers #Smile #Jewelry
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September 2023 by Kristi Speakman
Carson ia absolutely amazing. Great personality, wonderful help and just a all around joy.
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August 2023 by Pilita Wilson
Great and friendly customer service. Prior years I had bad service and would drive further to another location. To shop, service and clean my jewelry. I walked out with two items being repaired and purchased a new item.
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August 2023 by B R
Kythenna has to be one of the most beautiful women I’ve ever seen, her bright personality and willingness to help me find exactly what i was looking for was beyond this world. You don’t come across very many people like her in customer service anymore ! She was so knowledgeable about everything and constantly had a smile on her face. That woman definitely deserves a raise ! Thank you so much for your wonderful service
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August 2023 by Kristin Banks
I really appreciated the measures that Kytheena took to make my experience at Kay's all it could be. She was professional and I felt comfortable working with her. She was very informative and went above and beyond. Will definitely be back.
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August 2023 by Ronnette Robertson
Carson gave us excellent service and did an awesome job. Thank you
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August 2023 by Mariah Ward
Jesse was great answer all questions definitely recommend them
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August 2023 by Misty Edwards
Best customer service in the area. Store manager Kytheena has taken care of my jewelry needs for several years and goes far above and beyond to take care of her customers.
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March 2023 by Jessika Little
Noor was amazing ! Very energetic, helpful and made the experience easy ! She was so nice , and patient with us !
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February 2023 by Renee Gagnon
I have been a customer for years buying multiple things from Kay Jewelers. Well I recently upgraded my ring and traded in my old one. I bought the protection plan and everything. When I sent the new ring in for sizing I mentioned I need an estimate of how much it's worth to add to my insurance. My understanding is that will be done when sent out. The ring came back today and no paper for it. I then am told it will have to be sent out AGAIN and be charged $150 for it! That is insane. I just got the ring back and spent a bunch of money and this is just to tell me what my ring is worth??? So I literally cannot add to my insurance right now. She told me Jared has a person on site and they may do it for free. Well if I am going to have to go to Jared I will just start shopping there too. How ridiculous. Treat your customers better Kay!
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December 2022 by Penny Coey
They had the ring I was looking at on line but it was much smaller then the picture I kinda expected that but it was a huge difference. I recommend going there in person and picking out your jewelry.
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September 2022 by Jennifer Lanier
Liberty is always so kind and helpful! Has helped with with several repair errors, and was always very understanding and made the process on the store end as frustration free as possible.
