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January 2023 by Tracy Graves Tinlin
Absolutely nothing cute and in style to buy
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June 2022 by Mary Ryan
Always Pittsburgh to Hear love you STORE
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May 2022 by Tyann A.
This is a very nice Macys location. It usually isn't too busy so you can easily find great deals. The staff is so helpful especially in the shoe department. I will definitely be back.
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May 2022 by Peter K.
I ordered 3 dress shoes online. Two came in a box that was two times or more too big. There was no packing and the box looked like it had been repeatedly thrown. The shoe boxes in the packing box were also damaged. The third pair was in a smaller box with packing but the actual shoebox was missing the lid. This gives me the feeling that Macy's doesn't care about their quality. Macy's probably doesn't care but I'll probably shop elsewhere in the future.
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April 2022 by Jacob B.
Terrible customer service acted like we were idiots didn't even help they just told us we needed to find a dress ourselves
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March 2022 by faith chaney
No one in the store to help close down already
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January 2022 by Savana Sprague
You get a lot of over time hours if you need work. They work with you on your days that you NEED (not want) off. The are pro recovery; a REAL second chance company. None other like it.
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November 2021 by Toria Tyree
Always have what I need
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November 2021 by Pamela Hughes
Great sales.
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May 2021 by Sarah Elkafrawy
Usrd to have better selections.
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February 2021 by Tanner Tanner
Amazing outstanding amazing.
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December 2020 by Shannon Long
Great customer service!
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September 2020 by Mary Ann Holtman
What ever happened to Customer Service? Macy’s used to be known for their customer service. The founders of Macy’s must be turning in their graves. I bought a nice set of pots & pans that is Macy’s brand - Tools of the Trade. One lid has a broken weld. When I contacted Macy’s customer service they sent me Tools of the Trade Warranty. It has a life time warranty. It said I should return it to the store I bought it at. This afternoon I took the lid to Macy’s. I had to wait 15 minutes before a clerk showed up to help me. Then she informed me they don’t handle warranties in the store. All they do is have a 90 day return policy. So I went home and called Macy’s customer service. I was on the phone for 28 minutes while Thomas was looking in their library for Tools of the Trade Warranty. After not speaking to me for 25 minutes, he read the same thing that was emailed me but he said I need my receipt to return it. Who keeps their receipts for a lifetime? I am livid that I wasted most of my day on something that years ago would have been taken care of in a matter of minutes with a smile and apology for the failure. I bought Tools of The Trade pots & pans for our condo in Florida and am regretting that purchase. No wonder Macy’s is having so many problems. It will be a long time before I shop Macy’s again.
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August 2020 by Anna H.
Quality items, and friendly staff. The clearance racks are tremendous. Lots of stock with low prices. I came with a $10 birthday coupon not really needing anything, but walked out with 3 pairs of designer shoes, a pair of pants, jeans, and a sweater. I spent $70. Wow.
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March 2020 by Liberty L.
Spacious location conveniently located right in the Tuttle Mall. Macy's has a good selection of clothing and accessories for both men and women.