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March 2024 by Sue Boot
On time. Responsive. Knows their stuff. I’ll return.
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March 2024 by Ben Jones
Came in to get 2 valve stems replaced and beads re seated I and was the sole person in the shop. Not a single car on the lifts or in the parking lot and the "feminine hygiene product" behind the counter tells me "you need 4 new tires as yours are going to explode" refused to just do the simple service I asked and skipped straight to the upsell. No wonder the place was a ghost town.
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February 2024 by James Koziuk
Knowledgeable and friendly staff, Dan and the guys took care of my car quickly and for less money than other shops. Will be my go to shop in the future.
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February 2024 by Jiayu Lin
Was told my brake rotor and pads needed changing and was told it will cost $812. Just to find out when I picked it up that it was only for the rear brakes. Outrageously overpriced, the mechanic specified that my brakes needed to be changed and one would think it be for all 4 wheels. Nowhere during our phone call did they say it was only for the rear brakes. Not only that, they broke a hole on the top of my key fob and my vehicle smelled like cigarettes.
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February 2024 by Becky Miller
Great experience. Quick service.
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December 2023 by Tim Powell
This place is hidden next to AAA and Giant Eagle. Needed tires ASAP for my 2004 MDX. Did the work on the spot. Excellent work and excellent professional mechanics who treat you with respect. Very, very reasonable prices that are transparent.
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December 2023 by Alek C
I have been coming here for years and have always had a fantastic experience. Fair prices and great service. David always makes me feel incredibly welcome and goes out of his way to answer any questions I may have
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December 2023 by Dezzi O
Ayo David M. was super helpful, super quick and super polite. Always have been a long customer of tirechoice/Monro, this location definitely is my favorite now by far!
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December 2023 by Brittany Carroll
The guy at the front desk was very nice and made sure that I was satisfied upon leaving the store. I will definitely recommend this store to family and friends.
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December 2023 by Heather Layman
My sister put a deposit down for them to get a new tire for her. There is no tire and they are refusing to give her back the deposit.
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October 2023 by Tom McLoughlin
Most unfriendly staff and slow to provide any services. Also lots of extra fees for oil change.
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October 2023 by James Goodwin
The repair work was completed promptly, and they even cleaned and detailed the truck before returning it to me. The attention to detail and customer service were top-notch.
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October 2023 by Cordell Bosma
New tires were purchased and installer chosen through Amazon, my first time using this method and probably the last.Installer didn't have confirmation from Amazon for the payment, which delayed the start of the install as we worked together (I had to look up my order and provide the invoice information) to verify I had in-fact paid for the install.After tire install I did a walk-around of the vehicle and found 3 of the 4 tires were installed with the inside of the tire on the outside. The installer tried to convince me this was OK, but the tire pattern on the sidewall clearly didn't match and it also states on the sidewall "Inside". The manager of the facility seemed to have a good understanding of the tires, unfortunately the installer did not. They eventually confirmed they were not installed correctly and re-installed the tires correctly.Overall delayed the process by about 30 minutes, but shouldn't have happened and should have been caught before trying to send me on my way.
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October 2023 by Jonathan Wood
My lug nuts were loose I asked if they could help they said they where stripped but when I went to tighten them they where just fine they told me it would be fine to drive home the tire almost fell off I rate this place with 0 stars for customer service
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August 2023 by Peggy Jenks
First visit they were to put new tires on, balance and align. I picked car up. When driving on highway I had to pull off road and into a goodyear because steering wheel was shaking and front wheels sounded terrible. Goodyear said it looks like too many weights left on car when balancing. Took it back to Tire Choice to get rebalanced/fixed. They supposedly fixed. Seemed better than it was but still off on one wheel. Took it to AAA for oil change and asked them to check it. They said front tire was put on inside out and needs dismounted, remounted and rebalanced. Totally incompetent.
