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March 2024 by Wood Wasgud
Hands down wonderful customer service from the agent Tina she did an amazing job helping me through the process she was kind nice great energy and very attentive
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January 2024 by Zachary Myers (Prize)
Great for folks who like seamless access and don't need to fuss with human interaction. The mobile app makes it so you can come and go as needed with just a tap on your screen.I recommend the inside units. Heads up: there are no restrooms or trash dumpsters available.
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January 2024 by Bradley F
I had an issue with my storage unit when I moved in but Connie came to my rescue and fixed it same day, and even same hour. Connie and this location is on top of things and I highly recommend.
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August 2023 by Troyia Stewart
I STOPPED IN TO INQUIRE ABOUT POSSIBLE RENTING A STORAGE UNIT. ANDREA WAS VERY KNOWLEDGEABLE AND PROFESSIONAL.
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August 2023 by FE White
Sawmill Road Public Storage used to be a decent place manned by dynamite people. It is now an unmanned kiosk serve and a dump.They showed me one unit but rented a different one I didn't pick up on until the online reservation was complete since they don't have people there anymore.The place is full of 4-in deep potholes. When I did my reservation they insisted I purchase a lock but since I already had one, told me I could return it at the kiosk. The virtual kiosk video attendant told me I had to drive across town to drop the lock off. I went to the other location which closed at 6:00. At 5:20 it was locked up solid and the people laughing inside were not answering the doorI called Public Storage and was not given the option to speak to a person. I entered to rent a new unit which immediately got me a live person who put me through to customer service. After 15 minute wait the line disconnected.Do yourself a favor don't rent at this location, I'm out of here as fast as I can. Public Storage will raise your rates every 6 months until before you know it you're paying $100 more than you started at. If it was a well-run facility that might be tolerable but it is what just one big piece of deferred maintenance right now.
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June 2023 by Brian C
Very good and reliable storage facility. Getting the app really helps with saving time at the access gate. Alex was very good and responsive with addressing any concerns we had. ?
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April 2023 by Michael Saleh
Stacey provided me with a great experience! Very informative and offered multiple options. I highly recommend this location for your storage!
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March 2023 by Brad Hyatt
Easy setup for new renters. Helpful staff. Easy to use...
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March 2023 by Eric VanGorden
While searching for a place to store my muscle car I met Stacey at the Dublin location off sawmill rd. She is by far the NICEST person I’ve ever dealt with in customer service in my 40 plus years experience. She went above and beyond my expectations to get me the best unit that day. Two plus years later she is still so nice I enjoy going in to pay my bill every month because I know she’ll make me laugh and take care of any issues. She is management material and the Dublin location should be great full to have such an outgoing, pleasant, and very friendly person working for them. Go in and talk to her for a minute you’ll know exactly what I’m talking about!
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January 2023 by Franklin Wall
Alex was great! Easy sign up, great spaces. Very clean and easy to use
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January 2023 by Will M.
I made a soft reservation online, and then stopped in and met with Stacey. She was very helpful and walk me around the different units that might work for storing my car through the winter. She didn't have one that was heated, so she looked online and gave me some options on other competing public storages around the area.I appreciated her doing that, and after looking at the other locations, felt best working with Stacey on one that she showed me. First month was free if you booked it online at this location. Not at the others. Be sure to book online first!
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January 2023 by Max Pain
Nice place great unit great temps if you have temp controller definitely recommend a second floor storage
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December 2022 by Klaudio Haxhiri
Stacey it was a great help! She walked me around to help me to decide what was the best option for me! And she helped me with the prices as well! Highly recommended!!!
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November 2022 by robert peterson
Public Storage is professional, very clean and convenient. Stacey is fantastic! Professional, knowledgeable and an amazing personality. Heck, even if you don’t need a storage unit, stop in and talk to her. She’ll brighten your day.
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October 2022 by Moose Kadhem
Kergion was absolutely helpful and very welcoming. Helped with every question I had. Even came outside to make sure I found my storage space. The place was clean and ready to put my box's in. Would definitely recommend.
