-
March 2025 by Anthony Francisco
Great location! Clean store and friendly staff
-
December 2024 by Children's
I like because it's okay about it because it's was the best
-
October 2024 by Rick S.
I called 4 times. I needed to speak to customer service about purchasing a membership and no one answered. I was transferred to a girl in another department who tried to get me to customer service but again, no one cared to answer. On to Costco
-
March 2024 by I T.
Been standing here for 30 plus minutes to return two pants. Only two employees working, this is the reason I don't want to shop here. I would rather shop at Costco whom provide way better customer service.
-
November 2023 by Suthrn B.
I was just informed this morning by a sams customer service person that they started an automatic renewal for all members, i told him i did not authorize a renewal and they debited my checking acct 50 dollars, he told me to dispute it with my bank then hung up the phone.
-
October 2023 by Marla J.
As a Sams Club member there is no place for me to provide feedback. The order # related to my feedback is Order # 10095144252. The survey that you emailed to me had expired (August/September delivery dates). The products that were delivered by a Sams Club driver or whatever serevice you use were O.K. but the items that had to be shipped I was very very disappointed! I plan not to use nor recommend your shipping services again! The reason for the disappointment and poor score: 1 - The raggedy box that was used to ship my items was bigger than my front door. I had to bring it in via the garage door. 2 - The box must have been used many, many times and was falling apart AND It was poorly taped together. And thank goodness none of the packaging around my individual items was broken or I would have had to send them back for sanitary reasons. For the amount of money I spent on that order ($400), I did expect BETTER out of you.
-
July 2023 by serenity s.
the bakery was so unprofessional it was ridiculous. they tried many times to talk us out of cake design (a design already in their books). they even had us call other stores to see if they'd make it better because they said there was a chance our cake would be "ugly" because the cake designer was "inexperienced ". they also warned that we would possibly get a call from the cake decorator telling us that she didn't want us to do it. we finally got them to take our cake order after 45 minutes of haggling. when we went to pick up the cake that was ordered for our WEDDING, they didn't have it ready and instead of a circle cake they gave us a sheet cake. terrible experience.
-
May 2023 by JORLY GARCIA
Excellent
-
May 2023 by Daniel A.
05/03/2023 Just an update I went yesterday and normally things go great they really do have a great team there I went to get some fresh sushi because they now have an amazing sushi bar at this location back near the meats. However the employees where no where to be found. So I waited, and while I was waiting, I was approached 4 times as the employee's relized I was not being helped, and they tried to help to the extent they could. I was never ignored. The sushi employees are not employees of sams it is a third party, so they didn't know when they would be back, so I left after 30 minutes, but they tried so hard and always do. 01/07/2023 I visit this club all the time. On my recent visit, I had to return a salad that went bad. It was a Sunday evening, and I waited for 1 employee to get through 4 people to make my return it took almost 40 minutes, which I was a little upset about. Generally, the employees are helpful, and it's easy to scan and go. Unlike Costco, you can use an app to scan everything you need and then just show your barcode without waiting in a checkout line and go. It's incredible how fast you can get in and out. If you haven't tried it, you should. Sometimes, they offer special discounts on items that are scan and go too. If you found this review helpful, please mark it as helpful and follow me for more!
-
December 2022 by Kimberly Z.
Gas- one star Attendants are always trying to help someone bc their card doesn't work in their gas pump. It's frustrating. They send you on the store and the store gives you a number to call. In order to talk with someone to resolve the issue they charge you. What!?! OR they say you need to contact your bank. Funny! I've left and used my bank card right after and it works fine. Same with others I know that have had to deal with this problem. Wish they would fix this. Workers- amazing people who really are helpful Store- buy in bulk, it's clean, and organized Check out lines- long Pharmacy- BEST BEST BEST Love these people! No lines, always have prescriptions ready, they go over and above.
-
November 2022 by Boogers C.
It's not as big as Costco, but the employees here are better trained and better people.. maybe the difference between Dublin and not Dublin.
-
June 2022 by Leslie D.
This is like the 30th time I've bought a soda cup and non of their pop is working. and they don't offer your money back or a replacement. I also had to wait in a extremely long line to leave after paying when I only had 1 item. If your looking for a good sams I suggest the Ontario location. Its clean, staffed, and their food/drinks are always available.
-
June 2022 by John Bott
their gasoline prices
they are nearby
-
January 2022 by Les R.
First time shopper! I signed up over the weekend and decided to check out shopping at the Sawmill location. This location will be my go to. I also went early and mid week so was not rushed and the store wasn't crowded. Plenty of parking and easy access in and out. The inside of the store is clean and organized. I did find the organization of snacks and candy to be a little scattered but It had no problem walking down every isle checking things out. I downloaded the phone app and it was helpful to find extra deals and to see if they had what I was looking for.
-
June 2021 by Hitchens-Martin Janet
Great curbside service 😎😎
