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April 2023 by Clark S
The store itself is nice. The staff was fairly friendly and helpful. The customers could use a little training on how to shop properly (that or attach cow catchers to the fronts on the carts).
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March 2023 by Nathan Lambert
This Sam’s Club is the best in Columbus Metro by far. Their selection is amazing and the fresh meat market is fantastic. The food court is the best and cleanest I’ve seen. I will make the longer trip to go here for the foreseeable future.
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March 2023 by mrhenryb
Nice selection and great prices truly membership has its privileges. My only concern/ problem is the associates wandering around check out at wayyy too aggressive when trying to renew or upgrade your membership I mean don't touch my check out screen who does that at all it's rude and invasive. I understand they get a bonus or commission but really don't try to push me out of the way to touch my checkout screen especially if your not paying for anything here ? ?
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February 2023 by Jason Worden
Have always enjoyed finding good prices here but omg the battery and tire department has been very difficult to connect and takes over a week to get an appointment if they ever answer your call this is true of this location and many I've called from Michigan to mid Ohio as I drive between each state weekly.
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February 2023 by Hamida Ouali
Okay, so I only gave one star only because of the café but other than that the store is 4 stars. First, the hot dog was not cooked this time. I used to go there and the hot dog was cooked well. Second, when I got my drink all of the drinks were misplaced. Third, I found a HAIR in my drink. That's when I flipped out.
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February 2023 by Don Kaiser
This week I needed to have my tires rotated and balanced. They didn't answer the phone and I left a message. They didn't return the call after 24 hours. The next day I called the customer service desk and was told that the phone system wasn't working!! But the gentlemen who answered the call walked over to Tires and grabbed the scheduling book and I was added to the schedule. I have been buying tires for 4 different cars over 15 years and have never had to make an appointment for rotation,I have had a problem with the Cafe for over 4 months. I have brought this to the attention of multiple managers. The issue is that the drink dispenser doesn't work correctly and/or is out of some products. Awhile ago they made a bid deal about adding Pepsi to their offerings of CocaCola products. Coke has been gone for months. Bring up the malfunctioning issues or lack of Coke brings a response from a floor manager that is meant to placate me and there is never any follow-up.So while I enjoy shopping there and their low prices --they are letting their infrastructure go downhill.
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November 2022 by Mohammed Hussain
You can find almost anything, except for Small size clothes. They're almost non-existing! I feel Sam's Club is treating us small people differently and not equally.
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September 2022 by Sneha Mukherjee
We really like this place because you always get what you want at reasonable prices.
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June 2022 by Leslie D.
This is like the 30th time I've bought a soda cup and non of their pop is working. and they don't offer your money back or a replacement. I also had to wait in a extremely long line to leave after paying when I only had 1 item. If your looking for a good sams I suggest the Ontario location. Its clean, staffed, and their food/drinks are always available.
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June 2022 by John Bott
their gasoline prices
they are nearby
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April 2022 by Bois T
You can find just about any household needs! From vegetables, fruits, fish, meats, poultry, seafood, sushi, salads, bread, clothing, laundry supply! Soft drinks! Coffee! Teas! Snacks of all kinds! Tv! Speaker! Headphones! Some furniture and many more! Self-service cashier! Regular cashier! You also can pay online and walkway! Big parking lot and safe parking!
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January 2022 by Les R.
First time shopper! I signed up over the weekend and decided to check out shopping at the Sawmill location. This location will be my go to. I also went early and mid week so was not rushed and the store wasn't crowded. Plenty of parking and easy access in and out. The inside of the store is clean and organized. I did find the organization of snacks and candy to be a little scattered but It had no problem walking down every isle checking things out. I downloaded the phone app and it was helpful to find extra deals and to see if they had what I was looking for.
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June 2021 by Hitchens-Martin Janet
Great curbside service
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April 2021 by Ryan Lane
Got me right away for my new tires.. surprisingly same day without a appointment due to a cancellation. Guys did great work on my 2007 Dodge Caravan. Extremely happy! Highly recommend!!!!
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February 2021 by Ken R.
It is approximately 1:00 PM on Saturday, February 27th and I am writing this to share my frustration and request help in resolving the dilemma I find myself in with the Sam's Club Tire Center at 5870 Sawmill Road in Dublin, Ohio. As a retired businessman I had often heard in my career that there are two basic rules of business: Rule 1 - The Customer is always right & Rule 2 - They should be punished for their arrogance. On Friday I experienced Rule 2. On 02/26/21 I arrived at the Sam's Club Tire Center for an 11:00 AM appointment to have two new tires I purchased from the Sam's Club mounted on the front wheels of the car. The Sam's Club document (48570064545) shows that they mounted two new tires on the front. In reality they mounted the two new tires on the rear. When I pointed out their error and asked it to be corrected they brought my car back into the garage bay (12:15 PM). Shortly after 1:00 PM they pulled the car out of the garage and said it was ready to go. However the tire technician had not corrected the situation claiming that the Sam's Club policy is that he can only mount new tires on the rear wheels and that was all that he could do. No one was available and the tire technician was the only one in the garage. With a serious heart condition I was getting very tired and fatigued from having been walking almost nonstop around the store for over 2 hours. Since Covid-19 all seating, benches and tables had been removed from the club. Rather than raising my BP I chose to go home as a disappointed Club Member and get some rest. On Saturday I filed a formal complaint with the Sam's Club Help Center (210227-011042 02/27/21 1:41 PM). At the end of the day I spent over $260.00 at Sam's Club for two new tires replacing two good tires that had a remaining life of over 40,000 miles per the Sam's technician and still have a tire on the front which is a slow leaker. There are other issues but as a 72 year old club member I left feeling totally disrespected and taken advantage of.