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January 2024 by Ricardo Perez
Very disappointed with the service received for the person at the desk, she said she was the manager and her name was “Mimi” when arrived this person hardly said welcome and didn’t ask what I needed, I proceeded with my question, she was very rude and directed me to go to another T-Mobile because she couldn’t help me, I asked for her last name, she refused and said she didn’t have to do it, I am not even sure she gave me her real name. Very bad experience.
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January 2024 by Marquetta Rattler
Was finally able to get my phone and get my Hotspot fixed. Great helpful staff.
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January 2024 by Constance Brown
I went in to get my phone fixed that hasn't had service in a week, and one customer service rep (Mimi is what was on her tablet) was incredibly unfriendly. She rolled her eyes, shook her head, absolutely no pleasantries- all in front of the manager. It was to the point I had to ask the manager (before I knew she was the manager) if she was training because of how nasty that girl's attitude is. Choose better employees tmobile.
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January 2024 by Gretchen Senecal
I came in today to get home internet service, and Jasira was so sweet and friendly!! She helped me set up the equipment in the store, and walked me through using the app. I appreciate the thorough service that she provided :)
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November 2023 by Miguel Class
I came here thinking I needed to get a new phone via insurance or warranty. My phone wouldn't charge but they spent like 15min cleaning out the charging port for me. Solved my problem without charging me anything. Super helpful.
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November 2023 by Abhishek Goel
The folks are not genuinely interested in increasing their customers. Went there to port in 4 lines and 2 Home internets. They did not take ant proper time to address my questions or put in any efforts to get me to port.
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November 2023 by Christina Hammons
Zoe at the Dublin store is awesome so helpful,and Jasira is amazing she fixed my new phone in seconds these ladies know there stuff.Thank you T Mobile.
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November 2023 by Alysa Vaillancourt
This location has always been wonderful. I am a complete baby when it comes to technology, so I have to have somebody help me get through all of the steps of setting up my phone, filing a claim, etc. The gentleman that was the manager was the one who helped me last time. Zoey is who helped me file my claim this time, and she was so helpful and I am so grateful to her because this is something I personally find difficult, and she made it a cakewalk. Thank you, Zoey!
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November 2023 by Jorge Mejia Otero
Went in for some help with my business account. Both the representative and the manager Zoey were very helpful. Will definitely come back and recommend to friends.
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November 2023 by milira anderson
Came in dropping off a DoorDash and fell into small talk with a lady name Jig or Jasira she called herself. Long story short I left her store a T-Mobile family member & it’s been the best life since.
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November 2023 by Lindsay Dietz
This is the best TMobile, I have EVER set foot in. The staff is friendly and very knowledgeable on all products, not just the ones I had questions about! The employees here really seem to care about customers and their experience, 12/10 would recommend this store to everyone I know!!!
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November 2023 by Shaizy's corner
Store was clean and welcoming. Would recommend to family and friends. Zoey was awesome
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October 2023 by Meghan M
Went in to do an upgrade. The store was very clean and well maintained. The staff was extremely welcoming, helpful, and extremely knowledgeable. I would highly recommend this store and will return for all of my needs.
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October 2023 by Syed Zubair
I had the pleasure of being assisted by Zoey at the T-Mobile store, and I must say, she exceeded all expectations. Zoey's exceptional customer service skills made my experience truly outstanding. Her knowledge about T-Mobile's products and plans was impressive, and she patiently answered all my questions.Zoey's friendly and approachable demeanor put me at ease, and she went above and beyond to ensure I got the best deal tailored to my needs. Her professionalism and attention to detail were remarkable, and she made the entire process seamless.I left the store feeling not only satisfied with my new T-Mobile plan but also grateful for the exceptional service provided by Zoey. She is a true asset to the T-Mobile team, and I would highly recommend her to anyone looking for an exceptional customer experience. Thank you, Zoey, for your outstanding service!
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July 2023 by Ashley Ferrell
Went in for an upgrade and received extraordinary service! Isaac was a huge help! The entire staff were super friendly!!
