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December 2025 by Todd Homon
Still only heard the same canned response. Excellent customer service!
Still waiting for the refund only been two months.
Additionally thank you for the standard response you give to every review along with still not reaching out. GREAT SERVICE!
In response to your post I will not be back ever again. Your manager has my number to correct the issue.
Love the techs always great. If I could leave zero for the management and corp office I would. Double charged two months ago reach out and then get ghosted.
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December 2025 by Marley Roberts
Great technicians. Out of this world prices. $100 ? Come on.
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December 2025 by David Ruddock
They did a nice job . Happy with the service
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December 2025 by Carrie Knaub
Efficient, knowledgeable and pleasant service by all of the staff.
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November 2025 by Mike Snyder
Excellent service by my technician
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November 2025 by Tenisha
Service from beginning to end was great. Both technicians were on point. I usually get my service done in Cleveland, Ohio but I recently moved to Columbus area and this experience was the best one I’ve ever had.
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November 2025 by Darryl Higginbotham
Great Service The extra is Pricey!!!
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November 2025 by Melissa Jenkins
Sam was great !
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November 2025 by Madison Piller
I got my oil changed over the weekend and they used a container and hose to pull it out of the top. Which wasn’t normal for this location given I have had my last handful here. On my way home which was less than 5 miles my car smelled like fumes through my vent. I went to take my car back and my car wouldn’t start. I had to get it towed to the dealership to find out they spilled oil all over my car resulting in a new battery and engine that needed de greased and filters. I have a small child and the inconvenience and the toxic smell is completely unacceptable. I went to file a claim with them and was informed it may take up to 7 days to hear back. In the meantime I am fronting all the costs for rentals and to fix my car.
Will not be coming back.
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November 2025 by Patrice Barrow
Very friendly and knowledgeable
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November 2024 by Irishman1076
Great experience after moving here from hilliard.....Techs where awesome
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October 2024 by Anas Ansari
I had an awful experience with Take 5 Sawmill. The staff seemed robotic, as if they were just following a script. I initially chose the basic oil for my vehicle, but without my consent, they charged me extra, claiming that my car required “turbo oil.” I found this misleading and frustrating. Overall, I am very disappointed and not satisfied with their service.
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October 2024 by Ermal Fejzulla
I had a terrible experience with a so-called manager. He couldn't even close the air filter cover properly, and it felt like he was trying to damage my car. I told him that if he couldn't handle the air filter, he shouldn't suggest changing it. He then claimed to have 11 years of experience and told me to get out of his shop. When I asked for the manager, he insisted he was the manager. I was shocked at how rude he was. Someone with that attitude shouldn't be in customer service—maybe a job at a junkyard would suit him better."
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October 2024 by Rachel Robinson
Amazing service! Quick and professional. Stay in the car and do everything in front of you.
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September 2024 by em-ccmail-Carmen Randleman
Great job, very respectful men attending and doing the work. ?
