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March 2024 by S Fountain
Very friendly service!! :)
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March 2024 by Jeff Nolan
Flat out rude and grumpy employees. Always leave shaking my head whether it was watching how they treated someone else or myself. Today was the worst. I will go out of my way to avoid using this store going forward. It's clearly a top down problem as most of the staff is that way
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March 2024 by Justin Haver
Does NOT Amazon returns! This owner should loose their franchise!! Update after their reply. No. What they do is accept an Amazon return if in a taped box only otherwise they don’t accept. Any other store we can take the return back and they will help. Not here. Again they don’t follow the agreed policy UPS franchises have with AMAZON.
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March 2024 by Mohammed
Most of the negative reviews on here are from the past, my recent experiences have been really good.
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February 2024 by T S
Good ,service is fast
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February 2024 by FE White
Seeing all the negative reviews here I felt a need to post.I live nearby and have been shipping, dropping off Amazon and picking up here for years and have never had a bad experience, on the contrary usually a few chuckles. I also tape my own boxes.I've also been to many stores that make me buy tape to seal packages. The second the company seals it they assume liability for any failure. I would not do it either. Don't be so cheap, buy some tape!
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January 2024 by Corey Hannigan
Friendly service and conveniently located
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December 2023 by Svitlana Pryymachuk
Refused to accept Amazon return demanding to bring tapped boxe which would require from me to come back home, tap it, and then come back again to the store. Have been dropping untapped boxes for years in other locations. But this location decided to become exceptional and make customer's life harder.
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December 2023 by Doug Zinn
Friendly service (done every time).
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December 2023 by MUNNA MUNIR
Customer service is 100 % is bad bad she doesn't no how to talk with customers no good no good I never go this location again
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October 2023 by Jen D
Consistently closes before posted hours. Today it was >15 mins.
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August 2023 by Josh W
Not actually a The UPS store, only a drop-off. This makes a big difference when you are told that an item can be dropped off and they will print a label for you, when this location will not.
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August 2023 by Elizabeth Daulton
Woman working 8/6 was entirely unhelpful and extremely rude. She made it clear that I inconvenienced her by showing up at 2:45 on a Sunday(the earliest I could get there). Wouldn’t help seal boxes up or explain why their location requires an Amazon box for all returns.New to the area, and will not go there again. How frustrating.
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August 2023 by Leanne Brewster
Went at 1:45p on a Sat, their posted hours say they're open until 2:30p. But they were closed. I was not the only other customer there trying to use their services. Change your hours if you're going to not be open.
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July 2023 by Kelsy R.
Employee that I encountered was rude and disrespectful. Will definitely drive to a further location to have my needs met.
