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March 2024 by Justin
Down to earth workers, told me they couldn't help me after checking my car
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March 2024 by Rubie Hopper
Great crew .. super ?
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March 2024 by Sean L
Techs went above and beyond.
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March 2024 by Shakera Jenkins
This location destroyed my car. I went to them for an oil change. A few days after l noticed oil in my parking spot. I had an oil leak and it made my engine lock up. When I took my car to get it looked at I was informed that I had an oil leak and whoever did my oil change caused the damage. I reached out to valvoline. The manager of this location was rude and was no help. They couldn’t give us the location on where I could reach the district manager. I eventually found of what location he worked at and no phone calls were ever returned. Corporate was just as bad because they took my claim but said they couldn’t help and that the manager had a say so if they will cover the damages. Well of course the rude manager decided not to cover the damage and showed a a video of the piece getting taken off my vehicle and it had to get turned like 6 times and when he put the piece back on he turned it once. We pointed that out to the manager and he stated that it doesn’t take more than one turn for the piece to be secure because of the tool that was used. My car was only 3 years old and they destroyed my car and had no remorse and was very rude. It’s been a disaster dealing with them and getting the run around. Please don’t take your car to them. They will protect their own even when their own mess up peoples cars. So I guess it would be good to work there be a they protect their own but they are trash to customers and don’t care to fix something that they messed up.
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March 2024 by Yousef Hsnh
The employee was angry and did not want to reset the screen settings
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March 2024 by B N
I came to get my oil changed and the staff was very nice. They explained to me the different ones they offered and answered my questions.
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March 2024 by Seth L Standley
Great service and friendly / knowledgeable staff. I will be recommending this location to family and friends.
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February 2024 by Nate Rossel
Very friendly people. Sometimes not the fastest (but I'm not a mechanic)
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February 2024 by Abdullah Omar
Horrible customer service by Chris, he refused to check tire pressure or even show me the oil stick!! Not coming back for sure.
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January 2024 by William Fordyce
Great place for oil change
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January 2024 by Paul Griffith
Friendly and efficient
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December 2023 by Kristen Rhine
Tyler the manager seriously helped me out a few days before Christmas traveling. Transmission fluid change, oil, and battery. Customer service was outstanding to the point where we were laughing together at the end.
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December 2023 by Zane Levesseur
Ty the manager was great to work with. His team is fast and efficient. Tyler under the hood did a great job as well.
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October 2023 by Brian Carnes
In and out, super nice staff... cant ask for much more then that EXCEPT watch the stupid bump in the entrance.. The city has a steep short grade coming off the street that bottoms out cars! I hit my front bumper pulling in off the street but had to do it because pulling in slow is dangerous because how busy Sawmill parkway is.Service: Oil change
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October 2023 by Kari Cheney
I always get my oil changed at a Valvoline! I brought in a cabin air filter for my Jeep Renegade and Tyler swapped them out for me. There was no cost, he was very friendly, and knowledgable.Thanks for your hard work and getting your hands dirty!
