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March 2024 by Mark D
Their customer service is a joke so here is my issue. Last fall in Stuart VA, my rural area, Wendy's charged $7 for the Biggie Bag and now its down to $6. My complaint to cs was that all their advertising on TV shows the Biggie Bag selling for $5. They kinda told me that their satellite stores can charge what they want. That seems to fit the term 'price gouging'. Since I don't have but 2 fast food choices I'm stuck.Also their email blocks my reply back to them
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March 2024 by Denise Willis-Thompson
I just came from Wendy’s in Clintonville got the infamous panko bread fish sandwich and I have to say it was not good! I’ve been eating these fish sandwiches every year when they bring them back and I am throughly disappointed. Go back to the original fish sandwich.
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March 2024 by Sophie Zane
God Bless Wendys for their $1 and $2 Dave Singles and Dave Doubles!
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February 2024 by First name input Last name input
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January 2024 by Sharon Logsdon
Frosty Machine should be going till time they close and the order always jacked up
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December 2023 by Joe LoGiudice
Had the double baconator & fries from the Wendy’s in Worthington, OH, #00001858. Burgers were dry & overcooked; fries were limp and tasteless. Disappointing.
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December 2023 by Margaret Latocha
People who run Wendy's. Atten to cleanliness here needs to be addressed. Now I am a regular customer but when I come into one of your restaurants where workers wearing dreads is swinging all over the food it makes me sick. I don't know about you but bi don't want clock springs in my food. If you are willing to let your workers wear dreads at least tell them to wear a hair net or pin them up for heavens sake let's have some kind of standards in how the food is prepared. At one time it used to be if you had long hair you had to wear a net over the hair so I believe you as a company need to reinforce the standard once again please. This is in regards to your Pittsburgh,pa locations
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October 2023 by Dustin Vanblarcume
Well went to Wendy’s on alumcreek and groveport rd and this is what I got served absolutely disgusting non cooked burger 12 bucks should of just throw it in the trash fires cold won’t be going back there ever again trash
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October 2023 by Kyle Minnich
Stopped at Wendy's swant, Ohio got a Dave's double cost. $12.07 supposed to have no onions. They put onions on it when I try to git fixed? The manager threatened to call the cops on me. If I didn't leave and I wasn't even causing a scehe. he just didn't want to honor His obligation of doing his job so this is kind of people Wendy's hires.
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September 2023 by Monica Papa
We have not eaten at Wendy’s in several years. Had a taste for it this evening. Love pickles on my sandwich so I chose the classic chicken sandwich and lettuce tomato Mayo and pickles. When my husband picked it up and brought it home, we sat down to eat. My sandwich did not have any pickles on it as it is advertised that is does. It also had at least 2 tablespoons of Mayo on it. So much so, it was spilling out of the sandwich. I had to remove the Mayo. Fries were hot and tasty. Disappointed. Macedonia OH Wendy’s location.
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July 2023 by Dawn RN4life
Wendy’sI ordered Wendy’s last night. I ordered 1 jr cheese burger, 1 medium fry, cup of chili and large frosty.I received a bacon cheese burger. (I can’t stand bacon)Medium fry that was half full, they were soggy and old.The part that really infuriates me- I took the lid off of the “frosty” someone poured a cup with chocolate mix that goes into the ice cream machine. It was straight liquid.Wow, I was speechless.I threw all of it in the trash. I did takea pic of the “frosty”
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July 2023 by Mellow Traveler
I think the time has come to clearly identify the franchise owner at all locations. This goes for all fast food restaurants, not just Wendy's. The differences in customer experience have become too great. If the franchise contracts don't allow adequate standard-setting, or if corporate just can't/won't do it, give customers the information they need to shake the tree.Can't find the name? Try Googling D/B/A Wendy's followed by the address.
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July 2023 by Sarah Thomas
They don’t respond to any customer feedback/complaints or apologize for any experience you have at their restaurants. Dave Thomas would be ashamed at what this company has become. An employee could literally threaten your life and this company would do absolutely nothing about it.
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May 2023 by Joe Samojla
Wendy's Plainville CT a bunch kids with there pants down to there knees, not taking orders just standing around. Manager not to be found unless they were dressed like the rest of them
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May 2023 by Debbie Garrett
I went to wendys in circleville. I had to pull up and wait. After 5 cars went through and got their food I was still waiting. They brought my food out without the fries. I had to go in and get them. The manager was very rude. All this while my frosty was melting in my car. Very upset with wendys.
