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October 2023 by David Hill
Great management and clean facility.
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August 2023 by Willy DonJohnson
I rented a storage unit with Lincoln Storage for a few months to hold my mother's belongings while she looked for a home. On June 30th I paid the storage rent to cover July but the next day (the first) my mom unexpectedly moved all of her belongings out of the storage unit. I asked if I could get a refund since the storage unit was emptied on the 1st (I would not have been angry if the answer was no, it's honestly what I was expecting) but to my pleasant surprise I was told I could receive a refund and that management would reach out to me later that day to arrange a refund. After more than a week passed without a call I called Lincoln Storage and asked if I would still be receiving a refund, I was told yes I would, they would be dropping off a check to my address THAT DAY and apologized for the lack of communication. After more time went by I called back again (now August 15th) and asked about the refund, this time I was told that the owner had denied my request. The woman on the phone was polite and apologetic but I can't fathom how the owner of this establishment would be ok with essentially lying to their customers. I should have been told from day one that she could not financially manage a 60 dollar refund. I was planning on coming back to Lincoln Storage in future but this was honestly absurd and extremely disappointing, I will be going elsewhere.
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January 2023 by Peaches Dowdy
It was a little tight getting to the storage unit but other than that, it's a good place.
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December 2022 by Sarah Ann Updyke
Friendly services good ratings always no problem no hassle recommend highly
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November 2022 by Ryan
I would definitely not rent a unit from this place the lady at the desk is very very rude ugly inside and out
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October 2022 by Phillip Morgan
Sherry, I must say th@ you are cooler than a Polar Bear's toenail.!!
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July 2022 by Bon G
Nice lockers, clean well kept place
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May 2022 by Jillian Wincek
I will be looking for a new storage unit. In the winter they pushed snow in front of my door and I could not get in it. And they built new units but can't fix the giant pot holes through the entire facility. It's muddy, dirty, and for $70 for the smallest unit, it is just plain a rip off. They also added a yellow pole in front of the code box with deep muddy pits all around it. You can't reach the code box by your vehicle because of the yellow pole so your only choice is to step through the mud. Shameful.
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February 2022 by Steven L.
I been a loyal customer for about 5 years now. I never missed my rent payments. But they raise the rent every year and do nothing about maintaining the entrance road. It is a JOKE!! Like driving on the Moon. Potholes are horrible! Its a muddy mess. I store a camper there and never had any issues. Going to be looking for other options when my next rent is due Im done with this place
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February 2022 by Ty White
I know that some storage places have limited room to push snow. But if you are one of those places, you need to figure it out so customers can move around as needed. What they did is unacceptable in my opinion.
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December 2021 by R D
Excellent service. Nice, dry storage units.
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August 2021 by Marshall Gadd
Great clean storage. One very friendly and helpful young lady working the office.
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July 2021 by Bill Bennett
great people out there very nice staff very courteous wonderful people highly recommend anybody
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May 2021 by Michelle crazyred
Just a storage place
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April 2021 by Beth Mackey
Just got a storage unit, nice and clean. Very friendly person I spoke to. Feels very safe. Move in day, lmao
