-
February 2024 by Charlene
New patient with extreme negative experience related to phoning in to reach Dr. office. Long wait for anyone to answer, no extension for direct to Dr. office. Staff stated they would call me back over a week ago, no call. Told today the phone system was out & could not transfer to Dr. office. Oh, was given a later am appoint, received a confirmation call for an HOUR EARLIER appt.! :-( Beginning to think I made the wrong choice.
-
February 2024 by Matthew Rhodes
Went here multiple times for the same problem, was told by multiple different doctors i was fine because the ultrasounds came back clean, go to UH one time and they immediately identified the problem. The doctors here do not care what you have to say or if you’re feeling something, if it doesn’t align with their knowledge you’re wrong. And they won’t hear anything more about it.Dish you 10 prescriptions and call it a day.
-
February 2024 by Robin Hayes
These so called "doctors" are holding my meds hostage because I won't run up there every month for no reason so now my RA is flared up again because they won't give me my Humira, I am bringing a formal complaint against them real soon and a law suit they are NOT doing their suppose to be job!!!
-
January 2024 by Noah Holtkamp
They are working on learning about interfaith as per second review
-
January 2024 by Malikah Amatullah
Hi I was there yesterday for a cook class and the cook was rude and very racees too me and there was a lady who all so there she had on red and black she was all so very rude and races too me being a Muslim woman in a place is all ready streeful all read when you are the only Muslim in a group of people when you thought you can feel safe I never didn’t anything to no one there
-
October 2023 by Alex
Very clean and easy-going place. Super chill for a medical center.
-
August 2023 by Walter Reddick
THE FRONT DOORS ARE OPEN!!! No more walking around the buildingThanks Cleveland Clinic
-
March 2023 by Aishia Jackson
This is by far the worst facility. It is always clean but the people you encounter before you go to your appointment are rude 9/10 times. The lab is supposed to open at 8. I get there and she says they don’t open until 830. I told her the Cleveland clinic web site says 8. You are able to check in on your phone yet I always have to wait and have a rep check me in. I try to limit contact with all people in healthcare when I can.
-
March 2023 by Beverly Peterson
Ease of parking and location works for me.
-
March 2023 by Linda Cooper
clinic staff are very professional friendly helpful clean all area of clinic
-
March 2023 by Michael Cornwell
Awesome
-
March 2023 by Boo Bear
I have been sitting here for over 20 minutes waiting to be checked in the lady ignored me and proceeded to make her personal phone call trying to leave work before she even checked me in, horrible experience
-
March 2023 by Bryan Beatty
Turned away because they would not accept BCBS insurance card. It is in my network. Also, I tried to call but they don't answer their phone.
-
March 2022 by Simmie Davis simmie sings
Stephanie Tubbs Jones is a beautiful building and very well kept, just like the woman its named after. Staff is courteous and professional. Plenty of parking and easy access. The neighborhood has run down, but this building is relatively new. Security will help you too. Great service.
-
March 2022 by Asha Kartha
I called not more than 2 hours before I arrived to make sure they were open for walk-ins and were able to do x-rays. They said yes to both, yet when I arrived the doors were all locked, with one having a piece of paper saying they were closed. I called their number to get clarification and was put on hold for two minutes before being disconnected. I called the cleveland clinic operator who said they were unable to reach the facility. Wildly unprofessional and utterly useless.
