Aaron's, a retail store, has received mixed reviews from customers. While one customer was impressed by the store's "breathtaking" new setup and helpful staff, others have experienced poor customer service and lack of product knowledge. According to the reviews, a new employee at Aaron's was not motivated to assist customers in finding and pricing the products they were interested in. When a customer inquired about an air conditioner, the employee informed them that the store only had two in stock, and provided inaccurate information about the delivery timeline for a washer the customer had ordered online. The employee also seemed unwilling to look up pricing or financing options for the air conditioner, even though the customer found a better deal elsewhere. Furthermore, the employee argued with the customer about the financing options available, claiming that only 6-month financing was offered, despite the website stating that 24-month financing was an option. The reviews suggest that the other employees did not step in to provide better customer service or clarify the information. Overall, the reviews paint a picture of a retail experience that fell short of customer expectations, with a lack of product knowledge, poor communication, and rude customer service from at least one employee at Aaron's.
They are very friendly and helpful and they are more reasonable then any other rent to own places!
February 2023
I had to pick up something from the store and was blown away! The new Gen X store was breathtaking! The set up, the selection, etc. PLUS the staff was extremely helpful.
November 2021
The staff at this Aaron's location are top notch and very helpful when waiting on a customer. They treat customer's like family always greet their customer's entering the store. Also very knowledgeable about the product's in the store....????
