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December 2023 by Amy Long
I picked up my 20'ft Uhaul truck and it was such an easy great process. Our representative was great through our process
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December 2023 by Robert Ramsey
These guys are the best there fast and totally professional great people
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November 2023 by thomas beaver
Great place to do business
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July 2022 by Mike Smith
Professional work done by people who care.
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April 2022 by Paul Kruel
Professional job, Will definitely take my car back there again
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February 2022 by Happy Travels
So good the first time on a service call, requested them a 2nd time knowing I would have a longer wait but worth it. Thank you for your great service and professionalism, recommend!!
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October 2021 by Taylor Collins
Good employees and honest
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September 2021 by henry klein
Outstanding service from knowledgeable, honest folks who never stop until the job is done right. I had a wheel fly off my truck while I was driving and they came and got me and had me back on the road in just a couple days for a great price and the truck has never been in better shape. I'll never take my vehicles anywhere else.
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May 2021 by Matt P
Good service, better experience than I've had with most shops. They are fair and try to help you out and get work done quickly.
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March 2020 by William hutson
The mechanic was very rude
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June 2019 by Melissa
Waited 8.5 hours for a tow and they still haven't showed up. They were rude while everyone was very patient with them and hung up on me and the aaa lady. The worst. They have hanger issues and are unreliable.
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January 2019 by Venita Tschappatt
These guys are always ready to help. They never charged me with putting air in my tires.
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December 2018 by Stacey Hooper
Was very pleased with the guy that towed my truck Sunday night, thank you so much, and didnt have to wait, was there right away.
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September 2018 by Mary Premo
Amazing guy came 2 hours (thru AAA) to take my car 30 minutes to a dealership! So friendly and really seemed to care about my car! So happy with the service
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November 2017 by Ashley Nicely
The staff at this location are incompetent and lazy to a degree I didn't imagine possible. Because I used the self service method to check out and check in my U-Haul truck and they weren't familiar with the process, I ended up getting charged for six days of rental time rather than the ten hours I actually used the truck for. I was told by a U-Haul representative that because the staff didn't know how to check the truck in, they just didn't do it. I ended up with over $400 in charges because of their blatant negligence. Now, since I was ultimately refunded the money and compensated appropriately for the incredible inconvenience, I would still recommend U-Haul as a company. I would not, however, recommend this location or any branch run by whomever is in their regional office. After lodging a complaint and requesting that someone call me to explain what had happened and what was being done to rectify the situation, I did not hear from anyone. I had to call the customer service line AGAIN to demand a call back. When I did eventually hear back from Mike Mann, the area field manager, he was not adequately able to explain to me (1) Why the staff had done what they did (2) What he was doing to make sure it would not happen again and (3) Why he hadn't reached out to me right after I lodged the original complaint. All in all, though he did refund my money, I was ultimately left feeling like I was inconveniencing him with my completely legitimate complaint. This location and it's upper management team practice EXTREMELY POOR customer service. Trust me when I say that I WILL be telling my friends, family and basically anyone I encounter who may need moving services NEVER to patronize their establishment.
