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December 2024 by Alan Morganti
Terrible customer service . They are not accommodating, plenty of other banks
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February 2023 by Patricia Truckey
The manager and tellers are awsome ! Have went in on many occasions for things one particular one I needed bank statements that went back more than 3 plus years way more than the system holds, she done a on line thing got them printed and mailed to me .received in a few days and chase did not charge me like I was originally told .I've had chase since 2011 and love them.
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February 2023 by Savant Building Solutions
This place is a real joke. Staff is inexperienced. Nobody knows nothing I will never come back.
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February 2022 by Maria Pace
Nice. Clean. Tellers are nice.
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February 2022 by DaHeebieJeebies
Blatanly lied to my face and blamed issues on another bank, Key Bank accross the street cared more about my issue then chase and there employees did. Manager showed no interest in helping and indirectly called me a liar. Save yourself the aggravation and choose another bank. They do not value there account holders. And will lie through there teeth to your face. Never been so disgusted with a business like this before
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February 2021 by C. Review
Compared to Willowick, this branch is the worst. Regardless of whats going on it shouldn't take 10 minutes per vehicle. Slowest branch I ever been too.
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February 2021 by Stampy MinecraftMan
Annie is the best personal banker ever because when I was done opening an account she even took me to the tellers to meet them. Lorraine is also the best teller at this location. Even the rest of the tellers are very awesome and professional.
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February 2019 by Mike S
I was having problems with my Chase account, but Danielle the banker turned my frown upside down. I got a better account since I’m a veteran, and some overdraft fees refunded. I strongly recommend you go there and pick them as you’re bank too.
