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January 2023 by Savant Building Solutions
This place is a real joke. Staff is inexperienced. Nobody knows nothing I will never come back.
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April 2022 by Patricia Truckey
The manager and tellers are awsome ! Have went in on many occasions for things one particular one I needed bank statements that went back more than 3 plus years way more than the system holds, she done a on line thing got them printed and mailed to me .received in a few days and chase did not charge me like I was originally told .I've had chase since 2011 and love them.
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October 2021 by Maria Pace
Nice. Clean. Tellers are nice.
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August 2021 by DaHeebieJeebies
Blatanly lied to my face and blamed issues on another bank, Key Bank accross the street cared more about my issue then chase and there employees did. Manager showed no interest in helping and indirectly called me a liar. Save yourself the aggravation and choose another bank. They do not value there account holders. And will lie through there teeth to your face. Never been so disgusted with a business like this before
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August 2021 by Zani L.
I don't recommend this branch, I came in to open an account with chase and was told to sit and wait for the next available person. Just to be told after 15 minutes of waiting that I need to have an appointment. Very Unprofessional.
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April 2021 by C. Review
Compared to Willowick, this branch is the worst. Regardless of whats going on it shouldn't take 10 minutes per vehicle. Slowest branch I ever been too.
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June 2020 by Chris Furlong
Compared to Willowick, this branch is the worst. Regardless of whats going on it shouldn't take 10 minutes per vehicle. Slowest branch I ever been too.
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February 2020 by Stampy MinecraftMan
Annie is the best personal banker ever because when I was done opening an account she even took me to the tellers to meet them. Lorraine is also the best teller at this location. Even the rest of the tellers are very awesome and professional.
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November 2018 by Mike S
I was having problems with my Chase account, but Danielle the banker turned my frown upside down. I got a better account since I'm a veteran, and some overdraft fees refunded. I strongly recommend you go there and pick them as you're bank too.
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December 2016 by Fox E.
Let's cut to the Chase Bank. This is a perfectly decent bank, clean and small (like me) (actually I didn't say that) in the leafy west Cleveland suburb of Willowick. I've only been here once, and it was for a little emergency cash when my car stopped working. I actually am in this burb a lot because one of my good friends lives here (hi K!) and because the best crulers (hot at 4am!) in the world are here, down the road at Biagios. Anyway, the ATM worked fine and the employees were friendly and supportive. I appreciated them being there and I don't have anything negative to say. Maybe I'll find myself here again someday. Hopefully not because of a car that won't start, though.
