Boost Mobile, a local store, offers friendly and helpful service, according to customer reviews. The staff is described as kind, attentive, and willing to assist customers, even with issues not directly related to the store's products. The atmosphere is reported to be comfortable, and the employees have been praised for their efficient work, such as properly installing phone cases and screen protectors. However, some customers have faced difficulties with Boost Mobile's recent app changes, leading to problems with their accounts and phones. While the in-store staff seemed unsure of how to resolve these issues, the customer service representatives were more knowledgeable and helpful, though the resolution process was lengthy. Overall, the store is praised for its customer-focused approach, but the recent app changes have created challenges for some Boost Mobile customers.
Small store , but the gentleman behind the counter is just that . He helped my niece out with a screen protector that she didn't buy from them , but put it on just the same .
January 2025
Everyone is always super kind when I come in here. They are always helping someone when I walk through the door, and they always take the time to say hello before going back to their current customer. Love these guys.
April 2024
Service took a little long but I was still satisfied...
