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March 2024 by Tina Ashman
Got a wonderful person. She made me feel good about knowing the tax stuff.
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February 2024 by Steve Brown
Yesterday Feb 15,2024 was my 9th year at the H&R Block office in Eaton Ohio and Anita Slade has been my Tax preparer all 9 years she is a wonderful lady very nice and professional I would highly recommend her to anyone needing there taxes done
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February 2024 by Sapphire Blackfire
Hello, I'm leaving this review about Nicole Parris and my experience with her. This was Monday, February 5thFirst I want to say, my partner heard the entire conversation between me and Nicole from the booth next to me. I can also hear his Preparer too. His preparer was saving him money. Mine was not. I have to dish 200 dollars from my pocket to mail my Taxes in, meanwhile my partner did not at all. This is the first I've ever been able to do my taxes. I don't know how to do them myself due to the fact school failed to teach me and so did anyone else to guide. I put my trust in Nicole and honestly? I feel like I'm being hard-core scammed out of my money and my partner feels the same way. My experience was completely different and I think she was praying on me due to the fact I have no idea what im doing and am learning. So why is my partner getting all his money and I'm losing out?? Why was everything free for him but not me? Not only that, she kept stating to me angerly that I should be made to pay all of it including her service because of me being inexperienced. She even had a basket stating that you have to be kind because you have no idea what people are going through. I'm homeless. I have AUTISM for pete sake, things are hard for me as is and jobs find me as a liability because of that. I'M lucky to work at a Frisch's for this long! I NEED this money out of survival, to make sure I have a room at a motel till im off my feet again. And she's hindering me from doing that if I have to dish out 200 of the 50 for my rent just so I don't risk going to prison (who knows maybe she felt thats where I need to be??). I demand she gets investigated because this isn't what H&R Block advertised. She's the opposite of it.So I ask. WHY DO I NEED TO PAY 200 DOLLARS OUT OF MY POCKET FOR MY TAXES BUT MY PARTNER DIDNT GET THAT SAME TREATMENT? WE ARE BOTH HOMELESS. OUR ONLY SHELTER IS A MOTEL THAT SHOULD BE CONDEMNED. I'M EVEN BEING TOLD I AM GETTING SCAMMED OUT OF MY MONEY.I did hear H&R Block got a lawsuit last year about taxes. Maybe the scamming is still going on after all. Ugh.
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January 2024 by Jimmy Tucker
Brightly staff and get.My type of done.A timely manner thank you so Much.See you next year.
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May 2023 by Richard Cason II
Ms. Nicole Parris is a great listener. Very pleasant and knowledgeable. I feel very comfortable knowing that the work was done by a true pro. 5 ⭐?✨?✨
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March 2023 by Deanna Perkins
I was very happy. Nicole got me right in and I was done in no time. It was very smooth process. Thank you Nicole.
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March 2023 by Jess Gebhart
Donna F. at the Eaton, Ohio Location is wonderful! She makes me look forward to out small yearly chats and getting my taxes done!
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March 2023 by Stacey Hickman
My husband and I made an appointment for confusion on city taxes. Nicole was incredibly rude to us. We will never go there again.
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February 2023 by Tina Spencer
I have been going to H&R block for 8 years. This year was literally the worst year ever. The staff is not friendly, they will not answer your questions and my tax preparer is conveniently never available. I will never go back.
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February 2023 by Sarah Broome
They always make sure I get all the money that I can every year. And they are all very friendly!
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November 2022 by Greg Ras
Nicole was very nice and affable. Helped me out very much. I thank her
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August 2022 by Susie Witt
Posting this review, in hopes that by sharing my experience, I can help someone else save time, money and frustration. The expectation that I had was to pay a competent, knowledgeable professional to prepare a deceased family member's taxes with the confidence that they would be done quickly and accurately. Honestly, not a really complicated return, I just wanted to make sure it was done correctly for probate court. What I experienced was something else entirely. Nicole was unknowledgable, condescending, rude and unprofessional to a degree that actually caught me off guard. I had questions, that apparently, were bothersome and not worthy of her time as she rolled her eyes and was snarky. One of her answers to my question was "That's what printed out." Losing all confidence in her, I asked her boss to review the file. He did and confirmed that Nicole hadn't done them correctly. He fixed her error, gave me my copies and sent me on my way. Save yourself the worry that your tax return isn't being done correctly and stay away from this place.
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May 2022 by Tonya Campbell
Kevin was engaging and very professional! His knowledge is impressive on all the gears to the tax machine! Great environment too...
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May 2022 by Jason Parrett
We have a simple return that we can do ourself to avoid paying $135.
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April 2022 by Jay Grim
Normally avoid doing reviews but must for this one. I was recommended this location by someone who always goes here. I had my taxes sent in already and had a question about them due to a current potential issue with them. I've not been here myself but asked immediately if I needed to make an appointment with them or if it's something to ask simply enough over the phone. Once I explained my concern I was immediately laughed at, the woman answering promptly changed her tone and told me NO there's nothing we can do for you or will do for you whilst talking over me. She did actually give me a quick thing to try but made it clear I wasn't at all welcome. I asked if I could then file with them next year if the issue wasn't resolved by then? I got laughed at again and told "uhhhh sure" The rudeness and unprofessionalism deserves a review when someone was trying to ask you if they could make an appointment with you, willing to pay you for your time and business and met with that kind've response I frankly don't see how you keep business. The person that recommended here to me said the lady she sees is nice and sweet and wasn't who I spoke with. I'll leave names out but it seems you're lucky to get a caring person here.
