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November 2023 by Adolf Clitler
Took my Buick Enclave I just bought here to fix a couple things. They was able to diagnose all issues and didn’t recommend the most expensive options. Very honest service center. Do recommend. Thanks Alan, Brandon, Rodney, and Vic!
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November 2023 by Beverly
Had my car worked on, drove it 20mins down the road and it quit! I had to tow it home. It's still not running and they want me to tow it back up there at my expense! Had it been repaired correctly I wouldn't be having this problem! I'm very disappointed with the dealership!
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September 2023 by Jaylene Flynn
I can’t say enough good things about these guys, I am simply wowed by their customer service and kindness!!!!! I was on a business trip with 2 co-workers and after a long week, we were headed home. My car lost engine speed and we somehow managed to make it to Larkin Cobb, on a Saturday, right before they closed. We were willing to do whatever necessary to get home, which I figured would be time consuming and cost a lot. Not with this crew. They lent us a car, who does that??? Not only did they get us home, my vehicle was fixed on Monday and THEY DROVE MY CAR TO ME!!!! In this world, who does that? These guys. I am amazed. Did I mention I live 129 miles from them…….again, WOW!I do believe I’ll be buying my next vehicle from these guys, they are absolutely the best. Thanks again guys, I’m forever grateful!
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September 2023 by Wesley Flynn
I have to give a shout out to these fellas, they were so good to my wife and her co-workers. They were in PA and had car trouble on their return home. They managed to make it to Eaton Ohio, and you did them right! Thanks for going the extra mile and getting these ladies home safely!
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August 2023 by Michael Glore
Let me start by saying Adam and the entire dealership has went above and beyond from the moment I reached out about a truck to now he has meet and exceeded my expectations. Customer service is beyond amazing. The service department is top notch along with the financial department. They will continue to get my business . If you are in the marke t don't hesitate to give Adam a call . By far the best dealership around
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August 2023 by Adrenia DiTullio
Greatest way to get a new car ever. The people at Larkin Cobb are the greatest extremely friendly and helpful. I highly recommend going to them for a car!
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August 2023 by Brandon Rued
I recently purchased a used Porsche from Larkin Cobb GMC Chevrolet, and despite it not being a Chevrolet, I had a fantastic experience. The team was highly responsive and allowed me to take the vehicle to a third-party mechanic for a pre-purchase inspection with no objection. They were extremely friendly, professional, and made me feel valued as a customer. Throughout the process, they showed great patience and understanding, addressing all my concerns. Adam, my salesman, was particularly attentive and helpful. Overall, it was a positive experience, and I highly recommend them for their exceptional service.
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July 2023 by Lance Boyd
The staff and sales man was perfect . Right to the point and took care of business. Very nice and respectful and very knowledgeable. One of the best experiences at a dealership I have ever had ??
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July 2023 by Jon L Stover
Always quick with my oil change and safety check. We've bought 2 new car through them and 2 used cars from no pressure sales no bs added. Dave S. Is tops. Side note why in the blue moon doesn't GM make a van
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June 2023 by Jordan Eisenhard
Mark was amazing to work with in buying a new SUV. He made the process extremely quick and easy. He knew our budget and what we features we wanted and found us the perfect fit - a model we didn’t even know was an option. We will definitely be customers for life!
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June 2023 by Rebecca Hopkins
Zach told me a good price for a vehicle was a possibility, I said I don't want to waste my time, he said absolutely not. Mark also told me we could work something out, after I disclosed ALL personal information (credit score, whats on my credit and why, my income level to Zach and Mark) drove out 3 times, to just be told I wasn't given that price as a possibility on a vehicle and Mark "didn't want to call me a liar" for the price told to me as a possibility by Zach. So my time was wasted. $3000 price difference.Edit to add: Also was told my credit wasn't ran but my Transunion report shows a hard inquiry from the bank that Mark said he was working with. Maybe I don't know what I'm talking about. Must be a coincidence. I suppose I will dispute that with the credit bureau's since I was told they didn't run my credit. Could be fraud.
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June 2023 by Steve Lipscomb
Apparently they really want my input on this since they’ve emailed me half a dozen times to fill it out.Let’s be real, guys, you dropped the ball & sucked…again.I had appt for oil change and transmission service, (fluid & filter change). Although it shows up on the CARFAX that it was done about 20k miles ago, nobody seemed to know when it was done last, because it’s expensive service and they wanted my money!They were also concerned that my good wiper blades were no good, yet they replaced them with cheap junk. Also, they claimed my cabin air filter needed changed. I am mechanically inclined, so I know it doesn’t take 5 hours for these services to be performed, yet it took over that for my truck. I was told the delay was because they needed to test drive my truck several times, but then someone else to me they made a mess changing the cabin air filter, and somehow got the mess in the blower motor and it made noise.It also looked like they shook a dust mop inside my truck as everything had a layer of dust inside and outside. It looked as though no attempt was made to clean up the mess they made inside my truck. The exterior was also a mess and no attempt was made to wash it.I will not be returning to Larkin Cobb again! I’ve had bad experiences with them in the past and nothing has changed! Truth is truth and you wanted it pretty badly or I’d never been sent the first survey!
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April 2023 by Skyler Duncan
We just bought a 2020 Acadia tonight, and our experience was amazing. Zach was so helpful and explained everything plainly for us and was never, ever pushy. He left my wife and I to make our own decisions and was there when we needed help or advice. He and the finance manager both stayed over an hour past close so we could get the SUV. I would highly recommend coming here if you’re in need of a vehicle!
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April 2023 by rex Stupp
I made an appointment on line 4/19 thinkinging it was 4/20 happens it was for 4/27. I arrived on 4/20 at the assigned time and the service manager said it was for 4/27 not 4/20. He was aware I drove qite a ways and made a way to fit my car in. he was more than helpful. i can't say enough on how GOOD I was treated and the resonble price for service. As a senior citizen it is comforting to know there is still good and understanding people employed at Larkin/Cobb.
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April 2023 by Bryan P
Adam Selby was extremely helpful and professional, very attentive and great communication throughout the process. Will be referring anyone I know of in the market to him. Third vehicle I've purchased from Larkin and Cobb, and each time, they exceed my expectations. Great dealership and great people that work within it, Sales and Service.
