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May 2023 by Eric Henrey
Quick and easy. Called ahead, parts were ready to go
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May 2023 by bill white
Was there to buy a lawn tractor and he said I could go to angola or Home depot! He acted like he really didn't want to deal with me, so I went to Auburn and bought a simplicity.
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April 2023 by Bryan Kimmel
Great place to get parts, excellent staff and service. Found a tractor ? as well ?
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March 2023 by Erik Boswell
I bought my John Deere zero turn here and have had it serviced here each time. They do fantastic work, quickly, are priced very well and super accommodating! Go here for your next mower and tell them Erik sent you. (It won’t get you anything but makes me look cool anyway)
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March 2022 by Angie Miller
Very good !
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March 2022 by Robert Wieland
Great service, go often
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February 2020 by Brett Meyer
One stop for your John Deere parts needs
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February 2020 by Wayne Smith
Great appreciation breakfast for customers of the Edgerton Kenn-Feld John Deere dealership. Lots of special deals on parts and service programs. Take advantage of these December deals, they will save you money and spring is only a few months away.
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February 2020 by LeeOtis
A really nice place and they have many choices there ! Very clean and very helpful.
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February 2020 by Todd Everetts
Always great service
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March 2019 by stormy augustmorning
Not very good service compared to their other locations
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March 2019 by Amy Antrup
The sales and service is way over priced 250 for a oil change is just wrong.
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March 2019 by David Bleke
Great selection of Stihl products
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March 2019 by James Bruce
High cost of products .
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March 2018 by Abigail Jetmore
It's too bad you have to rate with stars at all. My grandfather, an 87 year old Korean War Veteran was clearly and obviously taken advantage of.He was quoted approximately $300 for repairs, however received a bill for $1087.00. He was never notified of the increase in repair costs, and was never given any updates on his tractor.After speaking with Ryan, the service manager, I was told, "well, he wanted it fixed." He {Ryan} was aware of the exact situation that I was speaking of, but couldn't provide me any information as to what was repaired, the labor hours involved, or any pertinent information in regards to this tractor. My grandfather adamantly told me that he did not authorize any maintenance to his tractor and told the technicians that he wanted to know what the issues were at hand before performing these services. However, I am told, by Ryan, that an oil change was performed, not per request.After working in the automotive service business for going on 7 years, I know that before any repairs are completed, the customer is contacted and repairs are authorized before they are ever performed. These authorizations are clearly documented as to time and date the repairs were authorized.My grandfather was never called with any updates, and had called multiple times with questions as to the timeframe of repairs. After they delivered his tractor back to him, he received the VERY UNEXPECTED BILL.I hope that the Ken-Feld group will rectify this situation without having to involve the BBB or attorneys. They have very clearly taken advantage of an elderly man, and this sickens me.
