-
October 2023 by Bryan Kasper
Conner (apologies if misspelled) is always on it, he usually helps us but the rest of the staff is great too. Knowledgeable and very determined to help you out with whatever you're looking for. We constantly stop in for fish food or even fish and everytime has been smooth and easy.
-
October 2023 by Dan O
Not a huge chain, but still have a huge selection for all your bet and aquatic needs, good prices, an unbelievable selection of pets you don't see in chains, and best of all, friendly and knowledgeable service. The employees have a true knowledge about almost anything you could ask, and are more than willing to take the time to explain anything you need to know and make good recommendations whenever needed. I've been going here for many years and it's just the best in the area, no doubt. Best in Pets is exactly that, the best!
-
October 2023 by Corey Charles
Love this place! One of the best local fish stores. Lost a star because of the snakes right at the counter ?
-
August 2023 by Scott Windsor
Good price on crickets, and feeder fish are good quality. As a turtle owner, I can tell the turtles look clean and well taken care of. The other animals and fish look good as well. I haven't been back to the big box pet stores since I found this place.
-
August 2023 by joni schwarz
I’ve been a Customer here for aprox. 8 months. I’m a new fish keeper with a 10 gallon tank. I’ve been through the whole “trial and error” of learning and losing my first set of fish , it’s a heartbreaking initiation into fish keeping! ? Also, I had been relying on 3 different people’s advice from 3 different Stores that all were contradictory to one another which was, in retrospect, more than a little disheartening and advice that was, in part, responsible for the demise of 2 more of my fish. However, this led me to Best in Pets! From the moment I walked into this quaint little Store I was greeted by one of their knowledgeable Staff members. They shared their experience and expertise with fresh water fish keeping ?I had a sick fishy, yes “fishy”, and Staff Member Samantha was quick to accept my fish to try and treat and cure my poor little Platy. She called me shortly after and told me that my Bobo didn’t make it. I’m a hypersensitive person and was shedding tears. Samantha was so sympathetic…I’ll never forget that. I requested that Samantha please keep my deceased fish because I wanted to pick her up and bury her. I was so upset that she offered to drop my fishy off at my house on her way home. I was absolutely blown away by her kindness and sensitivity to what I was going through. She indeed brought my Bobo back to me and I buried her the next day. Samantha is a one in a million girl and I just had to acknowledge her exemplary professionalism, knowledgeable experience, and a natural empathetic nature. She’s the best and I owe her my deepest appreciation.
-
August 2023 by Joanna Noble
Will never return. Went to get a bearded dragon for my daughter’s birthday with my friend. I’m overly terrified of snakes and always have been, when asked was there one by the register the worker said no. I walked up closer and there were like 3 of them I immediately started crying by the door and shaking!
-
August 2023 by Keisha Blankenship
Best place we go to for all our fish needs. One of the only places that carries what we need. We drive and hour and we go every weekend. The staff is very friendly and helpful. Always worth getting out for a drive to go to.
-
July 2023 by K. Hoffman
I’ve visited this store many times (it’s the only place I can find live feeder rats) throughout the years. The owner is really nice but the condition of the animals is horrid. Puppies kept in tiny little cages drinking water from hamster bottles. The Guinea pigs have not once had any Timothy hay in their cages which is the ONE thing they HAVE to have to prevent GI stasis and to keep their teeth ground down. Their sign hanging up behind the Guinea pigs even says they need Timothy hay, yet these pigs have never ONCE in the 5 years we’ve been going here had hay in their cages. Ive also seen (and pointed out to workers) several pigs who have ringworm. I’ve seen Guinea pigs in rabbit cages and rabbits in Guinea pig cages which is a recipe for disaster. Almost fully grown bearded dragon coats $175…… I’ve NEVER seen on those expensive in my life. Not to mention they use cocoa husk substrate in the dragon cage which is known to cause impaction (much like sand) and kill animals. Lighting is incorrect, coil UVB bulbs don’t provide enough UVB for a dragon. They need linear UVB. I will say that for the most part the cages for all the animals are pretty clean, which is a good thing. You’d think a family run pet store would operate based on their love of animals; however, it appears that Best in Pets is not run on properly caring for the animals they’re selling, but they’re all about making money. It’s sad, and I feel horrible for the animals here, especially when there’s no air conditioning in the store and it’s boiling inside. I can’t imagine how hot those puppies get being locked in a hot box all day when it’s 90 degrees outside. I can only hope that the owner sees this and makes some desperate changes for these innocent little lives. They should be living their best life with WHOEVER has them, and that includes a pet store!
-
May 2023 by Sarah Dean
Bought a parakeet from them and she was sick. I called them and they said there was nothing they could do when it was 2 days. TWO days past the “7 day return” window. Which is unprofessional. If you actually cared about your animals you wouldn’t house different species in the same cage, and you wouldn’t sell sick animals. Contacted the FAPL and let them know about your store needing a good inspection.
-
April 2023 by Hannah Donovan
Stopped in this pet store to look for fresh water plants and dwarf frogs to go with our new fish and was very disturbed after being there for 10 minutes. We saw one of their hamsters having babies and there were 3 adult hamsters there eating the babies. We told the worker he looked at it and walked away.. then we walked to the back of the store to look at fish and it looks like there were about 30 betta fish taken out of their containers and put together in a VERY tiny container and were fighting each other. I cannot support a pet store like this so we left immediately
-
April 2023 by Dennis Mcquate
I buy all my saltwater fish and fresh water fish from there great place and very friendly employees and they know what they are doing great place
-
March 2023 by DjNEOda1 Xb1
GREAT STOREMy fish have all lasted whenever I buy from them.
-
March 2023 by Josh S
Got my red footed tortoise here back in August of 2022. Awesome ?
-
March 2023 by Rick Neptune
Place has everything you need for pets. Staff very good,ready to help and give advice.big selection of pets. Highly recommend
-
February 2023 by Clyde Hartley
Always a fun trip. I usually shop for aquarium products and live fish and they always have a good variety. Can't go wrong shopping here. A little more expensive, but they usually have way better quality than chain stores. Get fish here!
