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April 2024 by Deb Zapior
My prescription was sent at 3 pm the day before I picked it up and still had to wait 15 minutes
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March 2024 by Anthony Murphy
Pharmacy is horrible the drive through is never open inside wait time is always long, plenty of other pharmacies don't have this problem and the the number they give you to report these kind of things is a waiste of time nothing is ever done about it
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February 2024 by Antony Galippo
Jacqueline is the best!
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February 2024 by Autumn Hermann
Pharmacy at this location is HORRIBLE - meds are never filled when they say they will be (they say an hour, come back the next day still not filled) and the staff is RUDE every single time, doesn’t matter who you deal with they have a terrible attitude. They act like they hate that you’re there. Took my prescriptions to N.Ridgeville location and no issues!
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February 2024 by Lisa Winkel
I don’t know what happened to the pharmacy but a few things:1. The drive through is never open! Some people need this that have walking limitations.2. It doesn’t matter what time of day you go but be prepared to stand in a line of 10-12+ people.3. Only 1 person working the pickup counter when the line is 10-12+ people.I’ve always used Drug Mart no matter where I’ve lived but I will be taking my prescriptions elsewhere bc the customer service isn’t there anymore. Sad!
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January 2024 by Sarah Clarke
Friendly pharmacy, thank you for putting apple flavoring in my daughter's antibiotics for her strep throat. Seriously thank you, she hates the bubble gum flavor, so finding out that I can ask for either apple flavoring or grape was awesome.
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December 2023 by Melissa Buchanan
This location has extremely poor pharmacy staff. Consistently shortens pharmacy counts, their medsync program is an oxymoron (nothing is "synced") and blames their failures on everyone EXCEPT themselves. No, I will not contact Customer Service (again) just to have the same problem. AUDIT THIS LOCATION ALREADY!
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November 2023 by LaToya Tatum
Every time I get my prescriptions filled I am not getting them filled on time! I had open heart surgery on May 3,2023 and a diabetic with high blood pressure and cholesterol WHY CANT I GET MY PRESCRIPTIONS!!!!!
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September 2023 by Jacob Carney
DONT GET YOU PRESCRIPTION FILLES HERE. They’re supposed to give my brother insulin for his diabetes and they started a program called MEDSYNC. They have no clue how to work it and now my brother won’t get his medicine and he’s prescribed… try Walmart or rite aid but this is so sad. It’s been month of fighting with inexperience pharmacist
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August 2023 by Brian Williams
The staff there is so rude and unprofessional! First when we go in my girlfriend had to go in first since I had to get our son out of the car and then the male cashier was flirting with her and got mad when he seen she was with someone... very pathetic behavior! Then when we go to check out I went to his counter and he told me to go the other cashier because she is open.... even though she was still checking someone out and he just finished(definitely ain't getting the girl with that attitude bro lol)And this lady's attitude was even worse if that's possible. We asked how many baby formulas we could get because some places limit how many.... so when we asked if we could get a certain amount she said " if you can afford it. " then when she got it she yelled stop at my son so she could cut past him walking and we told her what formula even the color...purple she couldn'tsee it even thoughit was right in frontof her so i pointedat it she said "that one is purple" i know that'swhat i said.Then when we tried to pay we used WIC and apparently she didn't know how to do it but instead of saying that she continued to be rude you still owe a balance I explained the machine said waiting for cashier... and she just kept repeating the balance. I said I usually have to scan the WIC card twice here. And she just kept saying the balance. It took 2 different managers to come over to figure it and tell her what I did... " you have to scan the card twice!" I recommend going to next closest Drug Mart!
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June 2023 by Angel Nemeth
Love this place . And if you need chkn breast they have it frozen in back ask the deli..it's priced very nicely.
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March 2023 by Melissa Varady
Pharmacy is terrible. No communication after two visits. I watched several people get turned away because “there was no RX on file”. They need a better system
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February 2023 by Kayla
DDM is the best. I shop here and fill my Rx’s here. The pharmacy is great and the negative reviews are undoubtedly from impatient and rude customers. STOP ABUSING YOUR MEDICAL PROFESSIONALS. Every time I come here I see the pharmacist and tech berated. Guess what…if you want your meds, wait in LINE! Not that hard. Sign up for text reminders and maybe you wouldn’t be so grumpy. Thanks DDM and the pharmacy some people actually appreciate you!
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February 2023 by LISA MARIE
I haven't been to this Drug Mart in awhile and I will not go back. The cashier was really, really really slow and seemed to not no what she was doing. Hope things get better, for her and you.Couldn't give it 0 stars, like I wanted.
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February 2023 by Chris E
I wasent sure whether to write this or not then I seen the comment about the deli and knew I needed too. I've gotten a severe stomach bug two times after eating their Ham & Swiss wraps out of their fresh case near the registers. The first time I thought maybe something else I ate but the 2nd time I 100% confirm that's what made me sick. Honestly I really like this Drugmart, but I think they probably need more oversight on that fresh food case near the registers. (Is it holding the right temp for those deli meats to be able to be stored in for days?) Also wanted to add I never had this trouble there except in the last month or two.
