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February 2024 by Joe Joyce
Marc is fantastic and took really good care of me. Extremely customer oriented. Highly recommended.
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November 2023 by David Kovacs
I had to use their service this past week because of an accident. And I couldn’t be happier with Marc and his crew. I had my son with me and a car seat and they did everything to make my trip easier.I can honestly say. This is the most positive interactions I’ve ever had from a rental car company.Good stuff guys.
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November 2023 by Rob Dupler
Always has a pleasurable experience with these guys. My reservations were always ready and 9 times out of 10 always got a free upgrade. Prices are reasonable and vehicles are always nice.
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November 2023 by Mitchell McKelvey
Great customer service, as always. Dirty vehicle, as always embarrassingly overpriced vehicle.$86.00 a day to rent a car is irresponsible.
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November 2023 by JOHN WHITE
The staff was welcoming and efficient. They seemed to really care about providing good service.
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September 2023 by Anthony Franczak
Great people here. Very fast process. Cars were nice and clean. Drop off was easy too.
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August 2023 by Cindy Tausch
The vehicle was filthy inside and out! Only a quarter tank of gas, one tire was almost flat, and it smelled like some old never cleaned truck from the 80’s, absolutely disgusting! I’ve added a picture of just one front seat,
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August 2023 by Tyla Corlew
Great experience! Had the pleasure of working with Mark. Very professional and stellar customer service! Also loved the vehicle I was given. The guy who picked me up was also super nice and professional, Bryce maybe?….I’m like 99% percent sure that was his name.
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August 2023 by Jordan Sturgeon
Marc is the guy to go to. Cool guy. Very professional and understanding. Helped me out. I had two vehicles from this place both clean both really nice vehicles. I would definitely do business with them again.
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August 2023 by Katrice Jackson
Went to this local to exchange a car due to window damage. The guy at the first desk was dressed in street clothing and never ask me my name or my rental info. He told me that I need to pay a deductible out of pocket before he could change out my rental which is not Enterprise policy and once I said I will call customer service he then said oh I don't have anything to exchange for you. I had to keep the damage car so that me and my family could return home. He was not professional at all. Everyone i called at Customer service was great and helped as much as they could.
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July 2023 by Lashawn Wright
Always a great experience. The staff is friendly and always goes above and beyond.
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July 2023 by Jason B
Couldn’t have gone smoother. Clean car, drove well and the service was amazing. It was nice that they even took me home after dropping the car off.
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July 2023 by Cindy Marquitz
Horrible!!! They rented a car to me and the tire went flat within 24 hours. I called the roadside assistance number and three hours later they came to pick up the car. Still waiting on a replacement car! The worst experience!
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July 2023 by Scott Rhodes
Bryce took great care of me as well as resolving several other issues for customers and taking care of me
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June 2023 by Don O.
Elyria location . I was in an accident an needed a car. My insurance gets a discount and pays $30 a day for up to 30 days. I picked up the car at 4:45pm and they close at 5:00 pm. they charged me for that day and also the day I returned it. The manager, Mark said they didn't have any $30 cars and gave me the next price up, but Not for $30 a day. He said they can't do that. I told him it's not my fault you are out of $30 cars! I had the car 25 days including the pick up and return days. I should have been given the next car up at the $30 price and not charged $189 for 25 days.