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January 2024 by Weavile King
Customer service was great and they have an amazing selection like they always do
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January 2024 by JENN REN
Terrible customer service! Bought a x box x series for $430. (25 off special) come to find out it was used, I had no idea. When I went to return it, the customer rep told me his brain wasn't braining. He forgot to tell me! Yeah, I specifically asked for a new one. He remembered and looked frazzled. Never again.
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December 2023 by Rodney Cee
Francisco was a Huge Help getting My Grandson a video game for His Birthday. The item wasn't in stock, but He was able to have one mailed to My place. Great job.
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October 2023 by Jacob Bacci (Adrennec Wolf)
Good, but if you want retro games absolutely go to the exchange right across the plaza. Great selection, great value.
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September 2023 by Amanda Estep
The points I get for the games for my son are amazing! And the cool stuff they have, wallets, purse bags, stuffed animals, shirts socks and so much more! Guilty mom here who spoils all the kids with the goodies!
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May 2023 by Ruby Da Cherry
Nice location. Has a lot of stuff to look at and choose from
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April 2023 by Brandon Gutierrez
Friendly staff, good stock. I enjoyed my experience at this Gamestop.
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February 2023 by Dean Griffith
A very rare jewel can be found at this store. Her name is Anna. She was so friendly, kind, knew her stuff and just over all fantastic. It's really rare to find a employee now days that love their job and she really shows it. A total breath of fresh air from other employees that you run into at other retail stores. I hope that Gamestop know how special she is. Will definitely be shopping this store again. Thank you Anna for all your help and smile. I love your vibe. It totally made my day a lot better.
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January 2023 by Ej Molina
Love this place would thrive in midway mall.
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January 2023 by Jeremy Workman
Very helpful.and knowledgeable employees
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January 2023 by Melissa Butcher
Zenny went above and beyond, from the moment I walked in, customer service was amazing. Thank you so much for doing what 2 other Gamestop locations said they couldn't do. I came all the way from Cleveland and would gladly make the drive again, you rock!
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November 2022 by Paul Hashier
Anthony at the Elyria location was awesome. I've been out of the gaming word for a few years. He answered all my questions and helped me with a no pressure attitude. I would highly recommend Anthony and his store!!
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November 2022 by Sherie Plaza
Staff was very nice and helpful, even open the door for as I was leaving with a heavy box.
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November 2022 by Paige Scott
Had an issue at lorain gamestop, Anna was a great help and she was super super sweet. Good deals as well and very professional
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November 2022 by Paul Koehn
Good staff, great deals