Jackson Hewitt Tax Service in Elyria offers professional and reliable tax preparation services year-round. The team provides expert assistance with federal and state income tax returns, ensuring clients receive their biggest refunds with a lifetime accuracy guarantee, or they pay you. The location at 200 Cleveland St is known for its friendly and knowledgeable staff, particularly Ava and Robert, who go above and beyond to make the experience easy and reassuring. Customers appreciate the quick, efficient service, often completing their taxes in around 30 minutes, and value the helpful explanations provided by the staff. Many clients have returned multiple years, citing the friendly customer service and knowledgeable support as reasons for their loyalty. The staff is praised for their kindness, professionalism, and willingness to answer questions openly. While some reviews mention that the company's advertising does not fully reflect the quality of service received, overall, Jackson Hewitt in Elyria is recommended for those seeking low-cost, trustworthy tax assistance. The office offers various filing options and is happy to help with all tax needs.
My tax preparer I had Mrs. Esther was wonderful and so nice to me. I definitely recommend her.
February 2024
First year filing at this location, and Ill never file another location. Esther and the other young ladies was very kind, and make me feel so comfortable. This place gave good vibes and even though my w2s were a little on the tough side esther did not give up. Visit this location for your your tax needs, you won’t regret!... read full comment
February 2024
This is the second year I chose this location. Ava and Robert are incredibly kind and very knowledgeable. They go above and beyond to make sure you have the best experience and again extremely knowledgeable with is so reassuring. I recommend if you need your taxes done by great people this is your place.
