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April 2025 by Living Life
Lowes fridgidaire fridge - we have had a bad horrible experience . The fridge broke 2 times within 1 year and a few months. The repair guys they send out expect you to keep constantly missing work, but dont worry, keep a job to pay for the garbage you bought. The delivery guys are rude, and the product is all dented up, and they are so used to it. Take a picture and get your money off . The repair guys won't be able to get the parts, so you will wait months for them to tell you it will be replaced with the same garbage that will just keep breaking. So, expect to be without a fridge for months. And dont worry, the warranty you bought will go in their pocket and you can just buy another. This has been a horrible experience. Lowes refuses to post my review because they know how horrible this is. $1,700 later, and what a waste of money and time. You are better off to buy used . This will be reported to the BBB for all the pain and anguish my family and I have been through.
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March 2025 by Heidi Beal
Every site I visited said they were open until 10. I showed up at 9:15 and they were closed. They need to update their websites and the app.
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February 2025 by Patrick Buckley
Love the employees who have been there for years. But. The new manager fails to return her customers calls and loosing out on my MVP rewards because they don't clarify how to do it stinks. I'm going to spend more of my business money at Home Depot..
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February 2025 by Ender Wiggins
It's Lowes. It's better than Home Depot
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November 2024 by John S.
They still have the best variety IMO.
Tried to buy a stove and getting help from someone and someone who knew what they were doing was disappointing. So Home Depot won my business this round. They gave me the service, above and beyond what Lowes used to do.
Trying to buy flooring, again, disappointing. Someone in another department actually helped me. Kudos to the young man.
Left a message for the "specialist" to call me, still, no phone call. Sigh.
Bad enough you have to do thier job at checkout. Next, you'll have to stock the shelves for what you want.
On a positive note, the plumbing department, paint, electrical, lumber and tool/hardware were best help.
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November 2024 by Walter Lee
No customer service at all.
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September 2024 by Sean Caldwell
9/4/2024 - Although out in the middle of nowhere compared to where I live, this Lowes seemed a lot more laid back and helpful compared to my local one. I'm glad it had the fan I wanted in stock as well as a nice small watering can. Might come back to it if it happens to have any other unique finds!
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September 2024 by hondo 44
Had what we needed and the cashier knew what she was ringing up
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September 2024 by Daniel Andrella
Fine store but hard to find an associate to help. Understaffed every time I come.
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June 2024 by dan davidson
Very helpful staff.
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June 2024 by Jeffrey Milum
My apologies and my thanks to the people at Lowe's Elyria Store.
The young Lady who works there made it all right. She was very nice about it.
And the three-year warranty picks up AFTER the Manufacturer's Warranty expires.
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June 2024 by Miles McLean
Self check outs are not where it's at
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June 2024 by Roderic Knight
I would like to commend and thank Corey at the Customer Service desk at the Elyria store. I needed a Kobalt mower blade that was out of stock at the Elyria store. He was very resourceful in finding a store that presumably had one in stock, then persisted via telephone to make sure that it was truly on the shelf, and even gave us the name of the person who would hand it to us. Thanks very much. It was all true!
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June 2024 by HotRod N-jection
Went in to buy a roll around garage storage roll around chest. No sales associates were available and even through the checkout being that it's a semi-heavy unit no one came out to help load it.
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June 2024 by Laura K Novak
Super helpful staff
