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March 2024 by Victoria W
Great service
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March 2024 by Baby Doll
The guy that took care of me was great, no complaints. I just went in for a quick oil change there was no wait. Very nice I would definitely go again. They got me in and out.
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February 2024 by Lisa Willis
Waste of my time and gas. Made an appointment for Thursday went in they said the technician is not here. Offered to put me down for another appointment Friday at 4 I said ok. Come in on Friday different person says their technician is not there. What the hell. Tells them I made an appointment because the guy said the technician was gonna be there. Turns out the person the day before never made me an appointment. I will be going elsewhere this was super unprofessional.
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February 2024 by April Hernandez
Spend over $1000 for tires. One day when the weather was nice I cleaned my tires and rims by hand. This is when I noticed on my passenger front tire a lug nut casing was missing. I went and called Tire Choice and spoke to Tyler on 2/9/23. He said bring the car in. I brought the car in on 2/10/24. He said per his manager Preston they don't replace if they break it it's a Ford product. (Mind you, no one from Tire Choice told me they damaged/broke it) and I would have to pay for it. I asked how is that, if I bring me car one way and you return it another way? Tyler just stated per his manager. I would not recommend anyone spending their hard earned money there.
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February 2024 by Kendall Finney
A few days ago I realized one of my tires had a bubble in it so through a Google search I found my way here. The gentleman at the desk was very nice and helpful, he found me a tire for my van and got me in right away. The service was quick, prices reasonable. When I got in my van and started to drive away I noticed a rhythmic thumping noise so I immediately turned around and went back. After a few inspections and fiddling around they realized the tire weights had been placed in the incorrect spot and was hitting something. Easy fix. Removed weights and repositioned them. Sound gone. Went back out to my van to leave again and immediately noticed a huge scratch down my driver's door. I'm talking like two feet long. From being a mechanics wife I can tell this was from the gentleman working on my van sliding between the van and the lift post. It's a straight line then dips in a circular pattern like one would do when avoiding the sideview mirror. I immediately wanted to cry, we just bought our new vehicle 3 weeks ago. By then more customers had already taken up the waiting area to be helped and I was already running behind for a doctor's appointment so I left. Besides, when has a shop ever admitted fault for car damage. Anyhow, if yall want to make this right I'd be thrilled. If not I guess I'm stuck with it. The gentleman working on my van had a flashlight hanging off his side pocket, I figure that's where the scratch came from.
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February 2024 by Daryl Griffin
I got a screw and nail in my rear tire and Tyler had me come right in. And of course they couldn't be repaired because they are so old and Tyler gave me such a great price I ended up buying 4 new tires. I highly recommend.
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February 2024 by Julie Ortiz
Good guys worked with us to repair the car decent pricing will go back again if needed
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January 2024 by Jessica Anderson-Garner
Really fast oil change
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December 2023 by T B
Great service! Tyler went above and beyond at the North Ridge Rd location in Elyria Oh.
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December 2023 by Richard Santos
My auto service was taken care of in a courteous, professional and timely manner. I will recommend them to friends and family.
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December 2023 by Lovii Marie
Very friendly young men and knowledgeable not about scams they definitely told me up front what they could and could not do amd I appreciate and respect that.
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October 2023 by Monique King
This place has gone downhill, the service manager that has replace Ryan is not good. I called in for a vehicle inspection when I arrive I was told by the new service manager that he had nobody to equip my vehicle for any service, besides oil changes. I don’t understand why except an appointment if you don’t have men to do the job. Unbelievable time wasted.
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July 2023 by Bobby Miller
They have the best deal on oil changes in Lorain County.The staff is professional. They notified me of a bad tie rod without pressuring me to buy anything. This place saves me so much money with oil changes. They haven't raised this price since 2015. Thats the first time I came here and it was the best deal in town then, and today.A++Management, staff, whoever answered the phone, they were all professional and polite today. Good service is still around.
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July 2023 by Aaron Pettibone
Perfect experience! Best price on tires and the service manager really cares about customer satisfaction! Great team!!
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May 2023 by Tom Miller
5 -star service got out my broken oil stick in 2 minutes and DID NOT CHARGE ME! Nice people will definitely return when needed.
