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November 2023 by Steve Geyer
Mike Scagliozzo was my sales person I was very impressed with his knowledge of the Buick Envision and all the technology the vehicle has.The day I picked up my Envision Mike spent extra time with me setting up the on star program and pairing my electronics with my new car.
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November 2023 by Jim Thompson
All Abraham Buick personnel were friendly and very easy to deal with during all aspects of my purchase process! I am extremely satisfied with your sales department.
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October 2023 by Lisa Sylvester
They are always so friendly and take the time to explain things in service. When I approach the sales team with questions about my lease, they are always friendly and I never feel pressured.
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October 2023 by Nora Ebie
James M. very friendly and knowledgeable.Finance was efficient and quick.Got the new vehicle in, inspected and ready to go when I arrived.Really appreciated the full tank of gas, too!!Sweet vehicle! Thanks for ordering it. ?♥️?
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September 2023 by Tammy Kennedy
The whole experience left me wanting to drive away to Parma for service. I was an Axelrod buyer so taking my car here was for convenience since I moved to Oberlin. The service desk personnel were borderline rude, l found out after taking it somewhere else that i only needed half the work done and that one of my studs was cross threaded and had to be changed. I will NEVER go near that place or recommend it to anyone!
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September 2023 by Ashley Ellis
Everyone was incredibly nice and easy to work with. Shannon M. was great and very knowledgeable about the Acadia. She showed me what features it came with and how to use everything. Mike A. worked with me on a good price and ensured the process went smoothly.Best car deal I've ever experienced!
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September 2023 by Carl Vass
Shannon and Wendell really took great care of us. It was the best dealership experience that we have ever had buying a vehicle. We will be using Nick Abraham for all of our future purchases.
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August 2023 by Dave Edwards
Fast, efficient, friendly service! I've bought 4 vehicles from you over the years and have always had them serviced here. This was for new tires, which you had in stock, and it was done promptly in about an hour.
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August 2023 by Christopher Barnicle
From our first time we leased a vehicle with Nick Abraham Buick we have had exceptional service. Everybody treats you respectfully and with honesty. Noreen rocks!
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August 2023 by jim H
Car was initially towed to nearest dealer, which was Ganley in Strongsville. Ganley had the car for over a week and never even called. When I did, on a Tuesday, they said they might get a chance to look at it by Friday!! Had it towed to Nick Abraham and they called to confirm delivery and had problem identified within a day. Promptly ordered parts and kept us up to date on everything! Excellent job with excellent people. Noreen is a real asset!
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July 2023 by Linda Cruz
I was looking for AWD Arcadia with Park assistance so they tried to locate one. Which ended up having a had time locating because of the chip for the park assistance. Most vehicles hadIt subtracted off the list. Well they found me a vehicle that had everything else I wanted but it didn’t say it had park assistance. So when I got the vehicle it had the park assistance but it wasn’t listed, so now I am a happy camper
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June 2023 by Christy Mcelwain
The dealership was easy to work with and very friendly. I just wish they would stay open til 6pm at least once a week. Having my car fixed was due to an accident that wasn't my fault. I missed work to take my car in for the estimate and to drop it off. It was just an inconvenience. Other than that no issues and my car looks great. The turn around time was also great.
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June 2023 by Lyn Burson
There were no problems. Some issues with supplier discount but all was resolved easily. My only suggestion would be to verify discounts before signing the contract not after.
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June 2023 by mary smith
Great service and great people! They are wonderful to work with and always take such good care of our vehicles.
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June 2023 by Geraldine Clevenger
Russ in your service dept. is amazing. He never fails to be pleasant and fix my problem. This is why I purchase my cars from you.
