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January 2024 by Jim Kennedy
First time ordering and purchasing a new truck from the dealership. Nick Abraham/Elyria Ford was highly recommended. The process was surprisingly, very smooth. My sales person Kyle Shaw went above and beyond even answering messages on his days off. I would definitely use them again and have referred everyone who has asked! In a world where customer service seems to be a thing of the past these guys do not disappoint!
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January 2024 by Emily Shaw
Thee only dealership I will ever buy from!! Every person you come across in every department is so helpful, friendly and goes more than above and beyond! They treat you like family here and make the process so easy and worry free!
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January 2024 by Melissa Campfield
My husband and I bought a 95 mustang Cobra and a 2023 edge, David DiFranco was our sales guy and he was absolutely awesome, went above and beyond to get us a great deal on both. Highly recommend going to see David if your in need of a vehicle.
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December 2023 by Michele Marquis
Elyria Ford has always taken great care of me! Kyle Shaw is an excellent and helpful salesman. Always has things ready so I’m not spending hours at the dealership.
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December 2023 by Cyn
I came here initially because Mike Bass Ford doesn't answer their phone. ?This place answered on the 1st ring!!! Even when they transferred the call, service answered on the first ring! I was very happy with the service and the price, too! Will definitely return.
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November 2023 by Ishaiah M.
The dealership denied my military discount AFTER purchasing the vehicle, claiming they don't except military discount from the department of defense! I worked with the department of defense for over 10 years and never been denied military discount! I told them multiple times I did not enlist in the military however I'm an employee from the DFAS department. I was highly disappointed! Please, if the sales person don't listen when you tell them important details always request to speak w/ the manager!
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November 2023 by Lacey Wright
Drove up from Columbus in my 2023 gmc canyon have to drive by this dealership to get to my bonus kids figured we would stop in to kill time and left in bran new Mach E mustang gt 4x....in the past 9 years I've had over 13 cars and this dealership hands down was the most professional place I've been too my husband was in and out with bran new car within 2 hours the people are amazing I'd definitely do business here again
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October 2023 by Ross Schreiber
I had a great buying experience at Elyria Ford purchasing my 2023 Ford Maverick XLT. I ordered it in September 2022 and received it in August 2023. They honored the MSRP price I signed for in 2022 and did not mark it up at all like some other Ford dealers do. They even accepted the Farmer's Bureau rebate I had. This was the best experience I ever had buying a new vehicle. They didn't try to nickle and dime me for any additional features, extended warranty or accessories. They were quick to go through the financing options. My salesman David was super helpful and communicated extremely well.
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September 2023 by Zee Stephenz
My family and I have been buying our vehicles from Nick Abraham/Elyria Ford for over well over 30 years because we trust the Name as well as the sales reps there. David DeFranco was so personable, considerate, kind and helpful with my questions - it seemed that I was driving away not only with a new car but also a new friend. From start to finish, the full purchasing process was a pleasant experience! Im not only pleased with my new Maverick but also very glad that Elyria Ford is still around to take care of future needs I may have. Thank you, Elyria Ford!
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August 2023 by DAVE REFFERT
My salesman Nick was awesome. I wasn't sure what I wanted/ needed outside of knowing it was going to be a pickup. He patiently helped me decide. It turned out to be one of the lower priced trucks. Nice to know there are sales professionals that look for the customers needs above their own.
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August 2023 by fazekas19
Kyle was great throughout the whole process. From getting me info on the car and pictures to getting me financed. I would refer any of my friends or family to Kyle. Thank you Kyle for your world class service sir!
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August 2023 by Janice Crask
Great communication with David. His follow-up brought me to Elyria Ford. The purchase process was easy and quick. The woman was knowledgeable, I was at ease.
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August 2023 by Jeremy B
My was truck was repaired at the body shop and then they took it to the dealership to check for recalls and they cleaned my truck. Very pleased with the repair and all of the extra effort.
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July 2023 by Joseph Daniel Melendez
Kudos to Elyria Ford for honoring A Plan on Ford Bronco when most dealerships are not.David DiFranco (salesman) great to work with and class guy.
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July 2023 by Michael Nedrow
We just bought a pre-owned Ford Certified Explore ST here. Kyle was a great salesman who seems to "know how to read the room". He was not pushy, was very laid back and answered all of our questions. Donna was very efficient and professional with the paperwork.