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February 2024 by A Shinsky
The people there are so nice and my dog loves going there
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February 2024 by Shannon M (Shandango)
Always a great experience. Everyone is pleasant. Love the dog cookies.
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January 2024 by Melody Grimmett
poor grooming. ears never cleaned and my fur baby shaking her head all evening and all today. They said my pup wouldnt let them clean her ears. i have NEVER had a groomer have any difficulty with her. when i called them i was told they had informed me they were unable to clean her ears. she was matted because of missed grooming appts and they had to shave her close. but there were balls of hair in her ears snd gunk. The reason you TAKE you pet to groomer is that most of us either arent physically able or cant do the grooming anymore. That is why we pay big money to the groomer. and i wish i would have kept the tip if i would have known!
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January 2024 by C D
Always nice people, love pet wash!
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January 2024 by Neal Johnson
A bit pricey but has what U need everytime
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January 2024 by Dave Fate
Nice customer service
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January 2024 by Richard Eid
Clean store. They carried a brand of food that another Petco didn't which I thought was odd but I needed it so bonus for me.
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January 2024 by Sarah Clarke
Great place to buy kitty toys and cat nip for my Furbaby. Staff is super friendly and kind. Love looking at the ferrets and the little budgies. I wish I could get my furbabies prescription diet food here to make my trip easier but they have everything else I need. ♡
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December 2023 by Miranda Ramey
I don't understand whthappened my puppies hair cut is uneven everywhere . It's an awful job . Wasted my $ for sure !
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November 2023 by Henry Denneen
They will use sales tactics to aggressively try to upsell you the most expensive pet food. I was shamed for using our current brand. An employee “helped” us for over half an hour while we were trying to quickly find out the cheapest brand of food- they followed us around the store and constantly pestered us to buy more expensive items.
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November 2023 by Hilary Gregg
I went into the store for hairball remedy. The instore price was much higher than online. The gal working there price matched it so I am very pleased with the experience
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October 2023 by Nicki Behr
I took a recently acquired cat in to be chipped. I had an appointment at the Petco in Chestnut Commons and was asked to check in when we arrived. When we entered the store we were looking for a sign for the pet clinic. A member of the staff noticed and directed us to the far right corner of the store. They were very busy but there were two intake people who took our name, weighed Romeow and took his picture. They noticed that he had been tested for Leukemia and suggested he get vaccinated for Leukemia, The doctor and assistant were very efficient in transferring him from his carrier and onto the table. They listened to his heart, gave him his shot, and chipped him without him making any fuss. The store and clinic were clean and well stocked. I didn't think to take any pictures.
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October 2023 by R3b3cca
The staff is super friendly and the store is immaculate. The prices are pretty steep. For example I get my dog refrigerated logs at Drugmart for $16, same brand here is $35. They carry higher end dog treats, so if your looking for beggin strips, pepperoni go elsewhere.
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October 2023 by M L
Weird interaction with male associate. He was condescending and inappropriate when he did finally see me standing at the register. There are many pet stores in northeast Ohio so no need to shop here if young men cannot keep creepy comments to themselves.
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October 2023 by Karen Billman
Kevin was helping and he is quite knowledgeable about nutritional needs for my dog. Everyone was very helpful. In today's world it is hard to find good, knowledgeable and caring people. I found that and it was GREAT!