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February 2024 by Donald Keller
Live it. Store is always clean and staff are very friendly.
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January 2024 by Elba Marcano
Excellent customer service !!
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January 2024 by Jeremy Brown
Great selection from people who care
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January 2024 by Tammy Kennedy
Prices are high, and they don't price match with Amazon. Not going back unless it's a sale.
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December 2023 by Mary Padgett
Workers are always friendly and helpful.
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December 2023 by Anna Saturn
Very friendly staff and management! Everyone acknowledged and interacted with Luca. He enjoyed every second of it!
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November 2023 by Beth Dixon
Love this store. My go to place for doggie toys and food
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November 2023 by vicky Ondeka
Was clean and very well stocked with various brands for you to choose from. Cashier was very friendly..
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September 2023 by Kelley Bachman
The store itself is great and we will continue to go there for our shopping needs, but as for grooming we will never go back! We took our 6 1/2 month old Shih Tzu puppy there to get groomed and he left acting like a different dog. Our happy, go lucky and playful puppy was completely different. He was scared to be touched or held and wouldn’t wag his tail. We got home and noticed a patch of hair missing behind his ear and a cut that has now started to scab. According to the groomers, he was trying to bite at everything and growling. We took him to another groomer the following day to get his hair fixed and he was completely fine and didn’t growl once. If you want your puppy to return to you like you left them, I recommend going somewhere else to get them groomed.
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September 2023 by Peggy T.
Better than not good This trip deserves a zero I have been using Pet Smart grooming for2 of my dogs for over 8 years One is sensitive if not treated with a calm and patient groomer. The groomer (Lana) was verbally rude to me She lectured me because they are not on flea/tick medications. I have live in my residence for 27 years with numerous pet and no one has ever had fleas or ticks. I currently have 6 pets so if there were fleas I would know because they would also be biting me. The problem is her She obviously does not like my dogs This time she has now banned 1 of them from being groomed at Pet Smart. She is the only groomer who has had a major problem with her. She was constantly (bragging) that she is the best & most experienced groomer in the store. She also said that due to her breed she probably ha arthritis and to have my vet check her out. I do have another dog who is arthritic and that is not the case with my 9 year old. She was verbal rude to me the entire time and obviously had no patience to be grooming my dogs. After I got home my sweet 14 year old was fussing over her tail This is when I found that she had a large cut on the underside of her tail that I was not informed of when I picked them up I am now having her treated so that it does not become infected. She had a bad attitude with me as a customer and took it out on my pets. All she kept saying is that she was the best and most experience groomer in the store. I could tell by the reaction on the faces of the other employees who were present that something was not right. I will never step foot inside any Pet Smart store again cue to this groomer. In the past no one has had a major issue with her. Another clue was that this is the first time dropping off or picking them up that there were no other dogs to be groomed. Better watch out for loss of business due to this disgusting employee to both my and both my dogs. You don't even deserve a 1 start rating. I will be making sure all my friends and relatives that go there will also find a groomer who treats them with patience and kindness
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July 2023 by Lany Rogala
I get crickets and cricket food for my grandsons lizards. And they are very helpful and polite, thank you so much!!
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July 2023 by Xiomy’s Drizzle
Worst place I have bring my dog to. I took my dog for a bath, ear cleaning, and nail trimming. Picked her up and she was still smelly, they said they couldn’t finish her nail trimming and her ears looks like they were never touched, they’re dirty. I didn’t feel comfortable with the staff that were there, one of them told a dog to shut up and they look like they’re working in a bad mood. I recommend not to bring your dogs here and probably take them to Avon where am sure they really love and treat pets as family.
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July 2023 by Trevor Brummitt
Stopped in here because I needed cat food and I was shopping next door. This is one of the bigger pet smarts I've been in. The staff was friendly and the store was clean. All the shelves were nice and fully stocked as well. I was able to find the cat food I needed no problem. Will probably stop here more often for any of my pet needs.
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July 2023 by Jennifer Lubert
Petsmart seemed short staffed. I visited only to pick up an online order. No associates in the front of the store and no way to notify an associate of my presence.
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July 2023 by Chem Wano
Took both of my pups to get them groomed today. The ladies did a fantastic job with them. Made the appointment with them with only a two day wait to get them in. Anywhere else is at least several weeks. They were done within the time they stated and both looked great! Can’t say enough about how impressed I was with Sammi and I think the other lady’s name was Marilyn’s work.
