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December 2023 by Alecia Jones
Aaron, CHAD AND MATT Did an amazing job at getting me a vehicle with a low down payment as well as helping me get the cheapest insurance. They are very nice people. Amazing you know exactly what they’re doing and I would definitely recommend PhD to anyone that needs a car as soon as possible or Just at all. AMAZINGGGGGGGG PEOPLE MAN. Highly highly recommend
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December 2023 by Pete J.
Matt Riley at PHD Auto Group is a real true awesome caring sweet and wonderful person!!! On the way over to the car lot to get my new car my old car turned off as I was driving down the road and I was almost in an accident! I called the car lot and he came right over and sat with me and calmed me down and stayed with me for over an hour to the tow truck came for me!! He went way and I mean way out of his way to help me!!! I can not say enough wonderful things about this man!!! Matt G in financing is another one that went way and I mean way out of his way to help me!!! I owe them everything and I mean everything!!! I owe them my life!!! If you are looking or need a new car trust me and I mean please trust me go there!!! They will make it happen for you!!! They did for me!!! Peter
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December 2023 by Eric D.
Worse car lot in Lorain County. Had an horrible experience with them. Took my money, my old car and didnt return the car I financed through them after dropping it off a week later to get serviced .
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December 2023 by MadShifterGaming
I dealt with Aaron and he was great! He walked me through the process of everything and was super nice. He got me an awesome deal and it was even better as it's my first car. Thanks Aaron for the help and working with me!
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December 2023 by Lashonda Cannon
If I could give them no stars I would ! I DO NOT RECOMMEND GOING THERE ! PHD AUTO GROUP sold me a LEMON ! I purchase my 2015 Nissan pathfinder October 31st 2 days later my check engine light comes on . I take it back in to be serviced , for the same exact day the check engine light to come back on! I call back and speak with Jessica in service she tell me it has to run its cycle ! I put the car on the highway November 12 not even 2 weeks from purchasing it ! to go to my son basketball game out by Akron and the vehicle stall on me , I take it to auto zone and they tell me it’s the transmission ! I take it to PHD AUTO SALE they hook it up and again says it’s the transmission ! Service lady Jessica had a family emergency and wasn’t in for a couple days ! She get my warranty paperwork submitted and they call me and denied my claim for preexisting problems ! Now I’m stuck with a car with a slipping transmission and the car dealership I purchased it from won’t do anything about it, when truth be told the transmission didn’t just start slipping out of no where , when the check engine light came on 2 days it’s was slipping they pretended to do labor on my vehicle.
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December 2023 by Deondra Blaha
All I can say is as a first time buyer, they allmade me feel welcomed as if I was at home....they explained everything in details that I understood.... Made sure I got the best deal on my car and I walked away same day with a nice ride for a nice price.... They all are awesome.... Go see Chad and the crew.... They will most definitely get you on your way❤️❤️❤️
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November 2023 by Paul Ortiz
Great professionalism, excellent communication and outstanding speed and service. Salesperson Aaron And finance manager Matt were absolutely the best and made it an amazing Car buying experience
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November 2023 by Greg Farabaugh
Matt was very helpful, great vehicles for great prices! No pressure tactics, just good customer service! Highly recommended!
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November 2023 by Adrielle Phenyx
I’m so Happy with my new car! Aaron was amazing! He was patient and really listened to my concerns and needs for a vehicle. Both Aaron and Matt took me step by step with the whole process which made me more comfortable worked with me through my situation and I got to leave with a vehicle the same day! So I’m really thankful to the Phd auto group team! I recommend checking them out if you are in the market for a vehicle.Will update in the future on how it’s going—
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November 2023 by Chris Williams
This dealership is phenomenal! Great service and my Sales rep Chad Noureddine was patient, and attentive to what my needs were in looking for a new vehicle. I give this dealer 10 Stars!
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November 2023 by Jody Juhasz
Outstanding experience!! From the friendly help and service of my salesman Aaron to the work of Matt in the finance department. They did everything they could to get me into a great vehicle! I will be recommending them to everyone I know looking for a car!!
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October 2023 by Greg Becker
We went in looking for a car for our daughter and linked up with Aaron. We checked out a few cars and ended up buying one. The whole experience was very pleasant and low stress. They have a great selection and the prices are hard to beat. Thanks Aaron, my daughter is extremely happy!
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September 2023 by Jensen Rodriguez
Been in and out now for a couple of weeks at this location trying to find a nice vehicle that suites me. Since day 1 Matt has been with me helping me out, and providing excellent customer service and care. Thankful for the help and the whole crew is also awesome.
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September 2023 by Alan Bartoszek
Just purchased a vehicle from phd process was simple,fast,efficient super happy with the car so far
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September 2023 by Jorge Serrano
Seen a car posted on their website, stopped by and immediately got greeted by Matt, walked us thru everything, was super helpful, straightforward, outspoken and very chill salesman. No pressure to push sale. A+ experience, 10/10 would buy another car from them. One of the owners( i think his name was Jeremy, sorry if I got this wrong)was there too and super friendly and helpful too.
