Planet Fitness provides a welcoming and judgement free space with friendly staff and a wide variety of good equipment across many locations. The gym is generally clean and offers easy check-in, plenty of space, and useful amenities like a spa area and mobile app. It is noted for having a positive gym community and good value for the price. However, maintenance can be inconsistent, particularly in the locker rooms and showers. Issues include showers that are not cleaned often enough, with hair on the walls and floors, and a lack of toilet paper, hooks, or chairs in the changing areas. Some members have also reported ongoing billing problems after cancelling a membership.