Platinum Restoration is a locally owned fire and water damage restoration service in Lorain County that specializes in insurance restoration projects, both commercial and residential. They offer their services to clients in Cuyahoga, Lorain, Huron, Erie, and Medina counties. The team has over 15 years of experience in the insurance restoration industry and ensures that their phones are answered 24 hours a day by a live operator who will quickly dispatch prepared emergency workers to the site. Customers have praised Platinum Restoration for their professionalism, efficiency, and quality of work. They have been described as thorough and taking pride in their jobs, turning bad situations into beautiful outcomes. The team, including Nick, Travis, Joe, Bart, Ed, Kevin, and Mike, have been commended for their pleasant and helpful demeanor, as well as their ability to guide clients through the insurance claim process. Nicolette, a member of the team, has also been praised as an asset to the company. Overall, Platinum Restoration has received positive reviews for their excellent service and commitment to customer satisfaction.
Nick did an amazing job, fast , efficient. He was very professional and wasted no time fixing doors and put in my vanity within a few hours. I highly recommend this company
October 2025
I have been working with Platinum Restoration for many years as an insurance agent. They are very professional and take the time to make sure the clients are taken care of. Nicolette is an asset to their team and is available whenever I need her!
October 2025
Platinum Restoration did a great job on fixing my house after my house fire. Ed, Kevin and Mike were very pleasant and helpful on various things during the whole process. My wife and I are very happy with the finished project as it was an entire gut job.
