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January 2024 by Leanne Baskerville
The worst manager and staff I have ever experienced. Make sure nothing happens to you because they will be extremely mean and cold and scream at you or even your family if they call for you. Very very very mean people. Definitely miss the old manager she was a lot nicer. Don't go here.
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November 2023 by Jacquie Evans
I didn't get the item I ordered because I was not willing to give my friends and family members phone numbers. I have been a customer of rentacenter for a while now and did not see the necessity to provide their personal information. As I stated, I never received what I ordered and the item was cancelled and I still have not received my refund for the deposit.
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November 2023 by Brandi Bailey
Great experience
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September 2023 by Jalisa Bailey
Tony has been a pleasure to work with ! He is always keeping me updated on deals and specials . I will continue to rent from his location only ! 10/10 service from all his employees! Elyria Ohio Chestnut commons you guys are awesome!
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September 2023 by Tana Panter
Mike helped me out, and he was very patient with me and worked with me to get what I wanted. Thank you!
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July 2023 by Jordan Teddick
Grrat place very easy to get approved
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July 2023 by Travis Brown
Love this rentacenter in elyria friendly and easy to get what u need in a pinch.
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December 2022 by Cameron Hrinda
They are terrible people don’t go thru them
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August 2022 by Mike Speer
The employee was knowledgeable, helpful and polite
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February 2022 by Cheryl Cooper
Placed order with Mike over the phone. No problems whatsoever. Piece of cake! On day of delivery I had to go to emergency room. Tony was very nice to reschedule for another day. Everybody very nice and very professional. So glad I got my recliner! So comfy. Would highly recommend them.
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September 2021 by Caleb Blake
Why is a tire shop and mechanic mixed up with RAC?
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March 2021 by Malisa Hagler
Been my place to shop for years
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January 2021 by James Green
Great deals
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November 2020 by Ryan M.
I rented an Xbox one s for 2 weeks and I had to work all day on the day I had to return so I called and asked if I can pay to rent it for another 2 weeks and the guy on the phone who sounded completely incompetent says “We can’t give you an extension” without any explanation. No idea how this place is even open still they get no business, they lie about how long you can rent to get more money out of you and never explain anything when you ask questions. These workers are slow don’t waste your time going here.
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September 2020 by Jes Sta
My family television died yesterday.Literally spent and entire afternoon setting up a deal to have one delivered.The gentleman walked me through this entire process, my address, employment, all verified.I gave a payment of almost 80 dollars, and even recieved an instillation time and had all contracts signed.I received a phone call not even an hour before it was to be dropped off asking for different references, because although they ACTUALLY LEFT A VOICEMAIL on my fathers vm, they couldn't get ahold of anyone else. Why are you hounding people for nothing?On the actual application, the reference part is "optional", I have very few family, and my husbands parents are dead. after being told they are leaving voicemails on peoples phones bc of my personal application to their company, even if I had more people I wouldn't have given those names. So now they have 80 dollars of my money, that I won't see for a week, and I have wasted an entire afternoon bc some uninformed worker wanting that commission so badly, he did his job a** backwards.Why would you accept payment, have me rearrange my entire afternoon, and have me waiting for a delivery I wasn't even approved on? This alone seems ridiculous shady and due to the fact you're discriminated against for lack of family or friends is enough to make me tell everyone to take their business elsewhere. Completely unprofessional and unacceptable.My employer was verified so Im assuming my boss was called as well? This is so embarrassing and a breech of privacy. I better see my money in 5 days.
