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January 2024 by Mike Dobson
Always a problem.Has to order your meds then they forgot to order, no refills when you still have more, hardly answers the phone.standing around until you walk up then tries to look busy leaving you standing there. I started using the Grafton rite aid months ago and they are the best. Very friendly, professional and know what they are doing. They don't give excuses, just excellent service
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November 2023 by Ashley McGeachie
Very friendly staff and clean store. I go there for the pharmacy and Amazon locker. Prices on food items are steep, but when something is on sale it's a pretty good deal!
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July 2023 by J C
Rite aid Pharmacy is 10 times better than Walgreens.
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February 2023 by Tim Matheson
I mainly deal here for my prescriptions and very ocassionly for other items. The pharmacists and the pharamacy staff have always been very professional and caring.
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November 2022 by Constanella Fields
The black female pharmacist is very rude. She made assumptions about my family and was very unhelpful when it came to filling my 9yr. Olds seizure medications. I have never seen a more unprofessional pharmacist in all my life. The only reason I gave two is because the pharmacy tech was actually polite
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November 2022 by Angel Sanchez (myevilgummybear)
Pharmacy window clerk should be nicer to people.... U never know what can trigger someone.
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August 2022 by Audrey Brannon
This is my pharmacy! The location is Broad St in Elyria OH. My latest visit was to purchase prep products for upcoming colonoscopy. The pharmacy tech was VERY helpful. She walked me to the aisle & pointed out the products. She was knowledgeable in her answers to my questions.
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August 2022 by Charlotte Frances
The store associates are wonderful - caring, friendly, helpful, and knowledgeable about the products. Amazing service ? ? ?!
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May 2022 by Dustina Canter
The site asks for all kinds of personal info and had me log in to my email 3 times when they don't have appointments available for a week. It was a waste of time and now they have a bunch of personal info they would not have had if I had known they aren't testing any time soon.Just put it on the site - testing unavailable until you're either drastically worse or recovered.
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February 2022 by Arietta Hajes
If I give them 0 stars I would, keep waiting on my kid medicine and they said they can't do it and rude people work there like all of them and keep waiting to.
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December 2021 by Amy Clark
Seriously if there was an option to give negative stars that's what they would get.... pharmacy is a joke, called for an hour and nobody would pick up the phone. Always short staffed and all but a couple are rude
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November 2021 by Brandon Helmick
I've been getting the same prescription for 5 years from rite aid but another location. Came to this one told me it's a 4 hour wait so I wait and it never gets ready before they are closed. I leave and call the next day no answer, I speak to the cashier and she let them know i was on hold 20 minutes later I hang up. I actually had to call another rite aid just to see if it's ready or not. Now I'm waiting in the drive thru and it's been forever so I decided to give them the review they deserve. Do NOT GO HERE TERRIBLE SERVICE
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November 2021 by Ricki Cerba
Horrible wait time to pick up meds
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September 2021 by David Hower
Terrible service
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August 2021 by Marcus DeLaney
Although this past sundays staff didn’t save or download mother’s information into the system and that they also brake on sundays in giving the COVID 19 shots overall a pleasant experience. Grace Love