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October 2023 by Ronnie Galindo
I moved are camper on a Sunday to our new site. A pick up truck was parked in a spot where it was not supposed to be. Although it did make it a little harder to back in my camper, I managed to get it done. The next day ( Monday) the manager did take care of this problem for us. Thank you.
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August 2023 by Tom Barrett
Danielle (hope i spelled that right) was AMAZINGLY helpful and understood the circumstances i was and am in right now and worked with me!SROA is great AND hires GREAT representatives!!!!!
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July 2023 by Crystal Gaines
Danielle was very helpful and she even got me in auto pay, for my convinces. Awesome worker.
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June 2023 by Christine Sabo
Mary is top notch with providing outstanding customer service, very pleasant, professional, and knowledgeable!. She also makes certain she addresses all your questions . Mary Rocks!!!
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May 2023 by Pete Setcoski
Mary was awesome. The call center didn't put in my info so she didn't know I was coming. She was very helpful. I arrived 10 mins before closing but she was very gracious. I know she stayed after to help another customer! Good experience so far!!
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May 2023 by Genevieve Dilan
Mary was fantastic and made the whole process really simple! The access hours are better than other units in the area so we chose this location and were really pleasantly surprised with how smooth everything was!! Highly recommend this location
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May 2023 by Christopher Biro
Move in process was quick and to the point. I said the unit I signed up for was too small and Mary took me right to the bigger one based on what I said I needed it for. Thank you!
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May 2023 by Earlisha Worthy
Mary was great she got me and my aunt in the office and everything together within 30 mins.
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May 2023 by Emilie Deir
Super helpful, friendly and easy, Mary was fantastic and a huge help, she really was a super hero through this move!
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April 2023 by Shirley Massey
Mary was a great help. When it came to offfering a storage unit to me. The place is clean and friendly. I would highly recommend them to anyone.
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April 2023 by Dawn Caldwell
Rented a unit today Mary was very helpful and answered all my questions, Mary has a great sense of humor and she is just so down to earth everyone will just adore her so come here first if your looking to rent a storage unit, I believe they about the cheapest around also.Rwnted 3rd unit fromMary Awesome service
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April 2023 by Eduardo Santos
Mary was extremely helpful and easy very easy to work with. …and she loves Jeeps! Match made in heaven
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April 2023 by Kevin Koller
Mary at the front office is excellent at her job and very nice. Highly recommend
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March 2023 by Chris Rapacz
Mary assisted me set-up my storage for our move from Texas to Ohio. She was absolutely amazing and extremely professional. She went through the many options available and made decision making easy. I recommend Storage Rentals of America to anyone in need of storage.
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March 2023 by Doug Goss
On 1/27/22 we began to occupy a 10x15' space at this location. The rate was $80 per month. On 10/1/22 the rate was increased to $136 per month, a 70% increase after only 8 months. Today we received notice that we will face another increase to $156 per month effective 3/1/23. This is an additional 15% increase.So, effective 3/1/23, after 13 months of occupancy, we will have gone from $80 per month to $156 per month, a NINTY FIVE PERCENT increase in cost.I notice on their website, as a new customer, a 10x15' can be rented for $129 for an "economy" rate, or for $142 to be "closer to the door, or for $155 to be closest to the door. Our unit is right at the door but nobody bothered to explain to us, at the time we rented, that the rent is based on a tier system based on how close you are to the door. For us, this is long term storage and I could care less if I am at the door or at the back of the building.So, in summary, I feel a 95% rate increase in 13 months is unfair as is the point that we are apparently paying a higher rate for the location of the unit, which was not disclosed at the time of rental.
