-
February 2024 by dan augustine
Great experience, tons of vapes prices are great, staff are amazing great selection of pipes and staff is knowledgeable. Would be back for my next piece
-
February 2024 by amien g
great shop friendly and they help you out if your looking for specific item thx again
-
February 2024 by Mike H
I went in looking to buy a water pipe, the guy behind the counter was spewing all sorts of nonsense that could have been proven incorrectly by anyone with a smartphone, I could tolerate that; then, he turned into a Holocaust denier and I just had to walk out.Keep away from this place unless you want to leave it with a lower IQ than when you walked into it.Incidentally, their product line has taken a sharp dive in the past couple of years, the good stuff replaced by imitations.Garbage.
-
January 2024 by Kerm Kerm
#1 smoke shop in Cleveland. Quality products
-
January 2024 by Saaid Mansour
I recently visited Dungeon, and I was blown away by their extensive collection of vapes and glass pieces. The variety they offer is truly impressive, catering to a wide range of preferences. Not only that, but the prices are fantastic, making it a go-to spot for affordable yet high-quality items. Has, the person who assisted me, was knowledgeable and provided excellent customer service. Dungeon is definitely a top choice for those seeking a diverse selection, great prices, and a friendly atmosphere. Highly recommended!
-
November 2023 by joe L
I came in looking for something specific, a product I trust, and use often. They didn’t have what I asked for specifically but the guy was nice enough to try to sell me other products so he could get my money still. He showed me a product and used words like “better” to describe the product he showed. He told me people buy them all the time and always come looking for them. “They’re the best right next to this other one here” the price difference wasn’t much although the new product was pricier. The dude seemed reasonably trustworthy so I gave his product a try based on what he told me. It has been the hugest hassle in my life since I’ve bought it and I regret ever coming into their shop. This thing is JUNK and has electrocuted me when using it. I could’ve saved a few bucks and my time on this review by not ever listening to him. He was very persistent and even tried to give me deals to buy two at once. I’m glad I didn’t. I’d really like my money back or at-least the product I came in for specifically in return as this has been beyond aggravating.
-
June 2023 by Paul Gilles
Great Employee very knowledgeable for his service.
-
June 2023 by ryan wells
nothing special just over priced glass
-
January 2023 by Misty J
Wow ! Thanks for the help in choosing the perfect product for our needs. Super nice and friendly staff.
-
October 2022 by John Gross
They will try to take advantage of you here. I have spent almost 30 years in this city and come here enough that they recognize me. I was sold stale tobacco and I gave it to the owner to prove it and he told me it was fresh like I have never smoked before. He refused to give me an exchange or credit. I went to Circle K next door and got the same product in perfect condition. How can they both be fresh if one is hard and one is soft? Also, their prices are higher than the competition. These are dishonest businessmen who have ripped me off for the last time. Save yourself the trouble and go to Smokers' Paradise downtown.
-
October 2022 by Tony Johnson
This place was amazing. Has everything you could ever think of that you’d need and then some. On top of that 10/10 for service too. Definitely a new favorite spot.
-
September 2022 by Greg Kopp
Very helpful staff. Connecting by phone is a little touch and go
-
August 2022 by Nathaniel Reynolds
Love the dungeon. Been a repeat customer for over 10 years. Highly recommended.
-
August 2022 by Michael Mayer
Best place to go all your smoke shop needs...knowledgeable ,helpful service!!
-
April 2022 by jeremiah lee
Been going to the Dungeon for literally ALL my needs for about 6 years now. I dont even consider any other headshops at all when I need to go even after moving out of Elyria. The pricing is fair and the pieces are all really durable. I've never gotten a bad piece from this place. On top of that the atmosphere is wonderful. Youre always to be greeted by one of the twins that work here and they both are really great and interesting people. If you start a conversation with them i promise you'll leave happy.
