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September 2021 by Robyn Ringwall
Kristen and the other gentleman were amazingly helpful! So friendly and great customer service. Thank you!
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August 2021 by shicetea1
My daughter has a storage with them. They NEVER answer the phone. You're always directed to a customer service line. The wait is always extremely long. They can't really help you without calling the store. Today I called and spoke with Baycia.....don't know if it's spelled right but it sounds right! She couldn't help me...said she would transfer me to a supervisor. She only put me back in queue? We're disgusted, had been trying to call them all month. Their whole setup is an inconvenience.
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November 2020 by mandy desmond
Had what I needed. Open and plenty of supplies
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November 2020 by Dee Bees
Courteous, friendly, staff.
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September 2020 by jerry jones
Never been here so i dont know about the service
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August 2020 by Kevin Cleary
Good to come and rent a truck if you need one.
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April 2019 by U-Haul Customer Care
U-Haul Moving & Storage of Elyria
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November 2018 by Ian Weir
I wouldn't recommend this place. I reserved a 5x8 cargo trailer over a month in advance and the day before I was going to pick it up the manager calls and said that they didn't have a 5x8 but he would up grade to a 6x12 so I ask him what the weight difference was and he said it was 1000lb more. That would be ok if I was going to move from one side of town to the other but not over seven hundred miles. He did find one but he gave to someone else because they were going to Florida and they had a little car. And the manager thought that was funny.
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May 2018 by Peg Livingston
Great customer service
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November 2017 by Carrie Johnson
Good for movin!
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October 2017 by Michelle Minder
Long wait in line, but friendly service. Had a long wait for my hitch installation, but there's a diner next door that serves good lunch.
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August 2017 by Scott Holtzman
Busiest uhaul in the county but always has trucks and trailers. Trucks are marginal compared to Penske
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August 2017 by Paul Pullin
The folks there are really nice and helpful.
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July 2017 by Shibley Photography
Bad service. Will the vehicle that you reserved be available when you get there? There's a good chance that it won't.
