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January 2024 by Zach Long
Got unit in no time at all. Had some laughs in the front Building then moved everything in by 10. Was very helpful. Made having to get a storage unit easier than most make it sound like.
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January 2024 by Anastasia Hall
Lady at the front desk was very helpful and polite. Will definitely recommend to others and come back when needed.
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January 2024 by Greg Cooke
Very accommodating. Found us a place to store our camper at the spare of the moment.
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November 2023 by Lucy Perdue
It was fine. No complaints. Just got little pricey. Nice place, clean staff always nice and helpful. Would use again. Not happy making me post this on internet.
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November 2023 by Jim Smith
Everything was fine and I'll probably see you in the spring with my camper would be nice to get the rate down but it is what it is. Have a good holidays everyone
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November 2023 by Kait
Extremely easy to cancel the contract, convenient location, and excellent customer service at the Elyria location!
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October 2023 by lesley day
I had a unit for about a year and everything was so smooth from beginning to end. Customer service was great and I couldn’t of had a better experience.
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October 2023 by Jack Bollon
When opening my account the staff was kind,respectful and vary informational.
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October 2023 by Victor Lacourse
Met a human being not a drop off site. Tina who runs thr Valley Storage of Elyria Oh just so wonderful bring respectful
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September 2023 by Stan hively
Very simple process. Once it was Complete I received a call to change my entry pin to a number of my choice. Nice clean unit and nice theft proof lock. Very easy to deal with
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August 2023 by Alicia Stinson
Fast and easy online experience. When I need help. The customer service was very helpful.
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June 2023 by David Etnyre
The staff is awesome. Units are reasonably priced. Glad I found this place!
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June 2023 by Ashley Gullett
So easy to set up the storage unit online and contactless. Everything went as expected!
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June 2023 by Aretha Williams
The central office was extremely helpful over the phone and it was nice to be able to reserve the unit online, some weeks in advance. Accessing the unit and moving in on a Sunday was painless, and the unit was clean.I was not happy with some of the hidden costs. I brought my own lock and wish I had not been forced to buy one, hidden in “administrative fees”. I would also have liked the option to decline the insurance.
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June 2023 by Gavriella Perez
I am storing my dorm essentials alongside a few of my friends in Valley Storage Elyria. The service was great and the attendants were extremely helpful throughout the process. Many of the people on campus chose different locations or different storage unit company. I personally really loved the experiance I have had so far. It is close to my school, easily accessible, and the staff was very friendly. I will absolutely be coming back next year.
