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March 2024 by vicki zachery
Beautiful.
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March 2024 by Ashley
Every transaction with Lillie at Englewood Kay Jewelers has exceeded my expectations. Lillie is very knowledgeable and helpful. She always does whatever she can to find exactly what I’m looking for and has taken the time to learn and remember what my style is so if something comes in, she can reach out. The entire staff here has always been friendly and welcoming as well. Life-long customer of Lillies and Englewood Kay!!
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March 2024 by waterbed kev
Love The Customer Service. The Ladies Make You Feel Right At Home. Comfortable And Relaxed Spending Money. They Make It Easy Going Broke For Love.
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February 2024 by Alan Evans
They were so easy to work with and I would recommend the girls in Englewood to everyone. We took over an hour to make our choice and they didn’t bat an eye. Very friendly, helpful, and honest. We have bought from Kay’s for decades and by far the best.
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December 2023 by Lisa Wallace
My sales Lady was wonderful.All the ladies were great very friendly and professional.
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September 2023 by David Price
Five star service, with the personal touch that makes you feel like your family. The customer service surpasses all expectations.
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September 2023 by Ben McCarroll
Jayne is the best. Super professional and very sweet.
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March 2023 by Nikki Edmonds
The service I received from Kristen, Alissa, and Lillie was amazing great customer service. They’re the reason I’ll be back
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December 2022 by Megan Pasqualla
Julie and Jayne were absolutely phenomenal piercing my daughters ears! They were both very educated on which earrings would suit my daughter best, and had great selection. As well as being thorough with the after care procedures. They did a great job with keeping my daughter calm and making the experience fun for her! Highly recommend this location!
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July 2022 by Kassidy Furst
I went here once a couple months ago and had a great experience and found exactly what I was looking for, but I didn’t purchase it. I went back yesterday and someone, who I believe may be the manager, was incredibly rude and demeaning about my requests, even though I had told her I found exactly what I wanted there a few months prior. They had something kind of similar to what I wanted, but they will not be getting my business
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March 2022 by Diane Yocum
The jewelry is always very pretty but some is pricey
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February 2022 by Mark
Brought three watches in for band repair & battery replacement over the past two years. Jessica and her staff have always been friendly and helpful. Also impressed with her masking and sanitation during any interactons or transactions with me!
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September 2021 by Kelly Bishop Fulton
I got the most shocking gift for my birthday - a floating diamond necklace! He bought it from an associate named "Jesse" on 7/17. I'm desperate to know WHY he got this for me! Did he tell you why?! �
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July 2021 by Clara Wienhoff
If I could give 0 stars I would! I had a vintage 14k gold diamond watch that was my mothers, I needed to have a link put back in. The beginning of March they sent it to Chicago. I never received a phone call after 8 weeks so I stopped by the store. They had NO idea where my watch was? Panicked, and in tears, they promised to find out the next where my watch was. No tracking, Chicago sent it to New Jersey because it was a Hamilton watch and it being vintage. Again no tracking, no phone call! The repair shop in New Jersey, which was the Hamilton watch company, apparently couldn't put the link in either? New Jersey was suppose to send it back to Kay's rush delivery by FedEx. No tracking! Two weeks later my watch finally was back in the Englewood Kay's! That was in mid June! I took the watch to another jewelry store and the link is in! Never again will I trust any of my jewelry with them.
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July 2021 by Mindy Sue
Do not use this store!! We ordered our rings in May and our wedding is in august. They didn’t even bother to call me and tell me that they can’t get our ring in time. So, I will never use this company against s not using a “stand in” ring as they suggest for my wedding day.
