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February 2025 by Sanautica Ross
Me and my My fiancé purchased the couch last month from Aaron . When the couch was delivered, we noticed that It was dog hair underneath the pillows. We were aware that the couch was refurbished. It was supposed to be sterilized and clean from the looks of the couch. The couch was never cleaned on January 6. We have spotted bedbugs in the couch. We immediately contacted Lenny, the manager of the of He set up an inspection with Terminix to come out, but do not want to pay for treatment. We have lost beds, clothes, dressers, and drawers. Due to this issue, we have contact Corporate office regional manager In Lenny also with no help, this is very disappointing Two children that is living in this home who lost Their room is totally destroyed due to us Trying to add living room furniture we have been loyal customers to Lenny and Aaron for over five Paid off washer and dryer and two TVs and this is how we are treated below. You will see videos. Please do not purchase anything from the store as we were told that they took the couch back to the store that had bedbugs in it !!
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January 2025 by Gabrielle Curgil
The worst experience, rude employees. They do not communicate. The general manager can only do the scheduling of deliveries but is never in the store. Absolute trash don’t waste your time or money.
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January 2025 by Armon Boykin
Poor customer service, rude workers on the phone. They take forever to get back to you. I just moved in to a new place with my lady and we were supposed to have our furniture set before the new years. It never came but then when you call and show your side then they cancel your order but it’s their fault for no communication!!! They were also rude to my finance and that right their lost all business with me!!!!
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December 2024 by Ebony Bennett
Staff was very nasty and manger just as rude decided not to rent to me not because of qualifications but because they would rather not sale (what they are there to do)? But be lazy and rude and mad to answer questions. I know AARON'S LOOSING A LOT OF MONEY I'M DISAPPOINTED IN THE MANOR OF SALES MAN SHIP -10 *
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April 2024 by Shivvon Markijohn
We don't like management ? in Wickliffe Ohio and they all are rode in person or on the phone
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September 2023 by nicole fields
Want you to spend all this money but won’t give you what i want the manager Lenny sucks at this location i mad the same amount of money and rent a center gave a washer and dryer i wanted on top of the facts i was only making $10 hr and i was able to make payments but this man basically told me i was too poor it get the fridge i wanted I’ll never go threw Aaron’s again
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July 2023 by Victoria Wilson
Love them
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April 2023 by Nicole Barnum
poor poor attitudes very rude, general manager canceled a order because we were out to eat couldn't hear him told him to politely hold on and he got rude and canceled order then said our cell phone number was the reason why which is wrong. Very poor never will go to this location so many better stores
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April 2023 by IamDaSoulChild
Going to be filing a report cause I got one of your workers snooping around the side of my house, opening my gate. Lucky that my neighbor scared him off. Just because someone’s two days late paying a bill doesn’t give you the right to trespass on private property!!!
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March 2023 by bilbo bagens
Fantastic service, I had what I wanted in 3 days all hooked up and ready to go. Thanks to the sales man and the 2 delivery people
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February 2023 by Vicki Coleman
Friendly staff and very professional.
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February 2023 by CHANEL KIRKLAND,WHITTAKER
This is the one I'm forever committed to
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January 2023 by Tracey Mance
They do not stick to the rates you're approved for. Don't waste your time. The manager decides if he wants to lease to you or not. Eagle appliance is a better option.
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October 2022 by Keith Olinchic
Unbelievable store.poor customer service.poor products unprofessional manager.I will never use this Aaron's location again.still waiting for someone to pick up their product from my home.This company by far does not care about customer service.."Go somewhere else berfore going to this location..
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August 2022 by I Am Da “TripleR” SoulChild
Going to be filing a report cause I got one of your workers snooping around the side of my house, opening my gate. Lucky that my neighbor scared him off. Just because someone’s two days late paying a bill doesn’t give you the right to trespass on private property!!!
