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September 2023 by Michael
Great service always helpful
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November 2022 by Okechukwu Onwuka
This branch is full of rude , and racist staff that seen to be racially profiling black people. Imagine being asked of my profession and other funny questions after providing my bank card and personal ID card because I wanted to withdraw few $ from my own account. The same bank that I have been with for over 6 years. The staff looked at me like .... when I replied her that I was a physician. Just as crazy as it sounds. I guess I made a mistake going to this branch to withdraw money. Not that the money is even a huge amount of money, just a few $. Never had such an awful experience at any KeyBank branch. This KeyBank branch needs to be better informed . They need training on how to talk to customers/clients . They probably think that every black man coming to the branch to withdraw any money is a thief.
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October 2022 by Daniel O.
Racial profiling is real!!!A cashier asking me some racist question was unnecessary, annoying and belittling. Perhaps she feels that every black man is jobless or a thief, if not, I really do not understand why a customer would be asked of his job because he wants to withdraw money from his account. What has my job got to do with withdrawing (just a few $) of my money after providing her with my ID (Driver's license) and my bank card ? She looked at me like ......... when I answered her that I was a medical doctor. I believe that some of these cashiers need to be better informed and trained. If anyone ask such a stupid question again, my entire family will gladly close our key bank accounts.
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March 2022 by Joshua Rabinovitch
What a terrible bank branch, do yourself a favor and bank somewhere else! All they want to is to take your money and get rid of you! I wish there was a way to give them zero stars, constant problems, lots of fees. The people who work at this bank are lost, zero empathy, zero personal connection, they just sit and message each other on their personal messenger system, making fun of clients! Anywhere is better!
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March 2022 by Josh R.
What a terrible bank branch, no empathy, no kindness, do yourself a favor and bank somewhere else! Their goal everyday is to get your money and get rid of you! Constant problems, lots of fees, no personal connection whatsoever.
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June 2021 by Sandra Merritt
This bank is very,very slow..
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November 2020 by Saraiya Yasharahla
I've been banking with this location 2 years and I always appreciate the service from the bank tellers. They are always polite, and resolve all concerns effectively.
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November 2020 by Tyrone Jacobs
ATM Machine wasn't full
