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February 2024 by Jerry Brown
Incredibly difficult to open a checking account here. You have to schedule an appointment just to open a regular, basic checking account. Then when you do schedule the appointment the "banker" calls out sick and nobody bothers to tell you so rearrange you schedule for nothing and miss lunch. DO NOT RECOMMEND
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February 2024 by Floppa Skakel
I ordered a replacement card from this branch and it never came I called about it and no order was placed!
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October 2023 by Tom Steckler
Fast and friendly
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July 2023 by Jacob Gilleo
Long wait for making a deposit. Manager and other employees didn’t help out.
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June 2023 by Matt Nemeth
I tried opening a checking account online but was unsuccessful because the site bugged out. I went to multiple different physical branch locations to open an account. Nobody is available to help. I went back to this location. Nobody is available to help.I would not recommend Chase bank, if you're even able to open an account there. Other banks can actually help you when you need it.
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May 2023 by JAESUNG LEE (JASON)
I always trade here. It's nice that the reservation didn't take long and the response was good. Thank you Ashley Kendrick for being so good.ㅁ
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December 2022 by Partha Sarathi Sinha
Unfirtunately the experiance is really bad. I had an appointment for opening savings and check in ac but after standing there for 10 mins , the lady told me the banker left early. They had my mobile no and email id while booking the appointment on last Friday, but never gave me a call or msg about the cancellation ... you need to give value to others time. Really disappointed with the experaince.
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February 2022 by arjun kothari
Took 20 mins to get bank statement print. Worst service!!
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November 2021 by Elias Jazayeri
Absolutely the worst bank you can have account with. If you want 0 customer cure, open an account with Chase. I gave 1 star because there is no 0 star.
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June 2021 by Ohio AllDay
Closed at 3:30pm on a Friday, during office hours with no explanation.... so was the branch in Springdale, chase bank has awful service...
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April 2021 by Darby C.
Ashley N. is good! Chase--OH3-4094 To: Management/ Customer services leader or to whom concerned (Ashley Ndao) 2521 Cunningham Dr, Evendale, OH 45241 1-513-554-1647, 513-554-1686 From: Cxxxxxs (New Customer) xxxxx Ph.D. (Future Loyal business and personal account holders) Mobile #: xxx-5xx-4xx Topic ref; Thanks for Easy business financial choices and wise advice! We are a 3rd generational military family and truly understand service and duty! OBJECT: WE ARE VERY HAPPY WITH YOUR SPECIALIST Ashley Ndao/ Cust. Rep. NMLS ID: xxxxxx.... She went beyond her duties to make us confident about our choices!! Mr. Jxxx Exxxx Ph.D. (A U.S. Miltary Hero)
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March 2021 by Brooks Fiesinger
I have had multiple appointments scheduled. I drive here for my scheduled appointment only to find the doors locked and no one here. Last time there was at least a sign, but today there's not even a sign and it's during their open hours????Mind you I actually have an appointment with them scheduled right now too...
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October 2020 by Zach West
Friendly staff but they only have an indoor atm and they lock their doors after hours so pointless to go here.
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August 2020 by Mike J
I recently came into the Evendale location to open an account and deposit several checks. I was told you need to make an appointment to do so. Considering there were absolutely no other people in the bank besides myself and the bank employees I don't see why I couldn't have been helped. I guess they are just getting paid to sit around all day. They obviously didn't want to help and were enjoying their time on their phones. Terrible first and last experience. Ill do my banking elsewhere.
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May 2020 by Deauna Chappell
They were closed
