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February 2024 by jana
The real day job of the staff working here is probably auditioning for the boomer version of r/iamverybadass. They don’t follow company procedure and scoff if you don’t know their personal made-up rules. They feel the need to rush transactions, literally ignoring my wishes to check my joann’s number when there is literally no one in the store. To the two middle-aged ladies, genuinely shameful behavior. I had product recall, company policy, batch number, and evidence of joann’s purchase ready just to be met with an aspirant middle manger with fried hair. No I’m not a thief just because you’re a miserable liar.
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February 2024 by Annamaria Ranieri
Been here a handful of times to get fabric cut and they always act like it’s an inconvenience to help you. I regularly hear them cussing about how they have to stop and get register or cut fabric. Better off driving to a further location
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November 2023 by Joy Duncan
Friendly staff. Lots of sales. Many items out of stock
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April 2023 by Catherine Ortwein
Understaffed like every other craft store I’ve experienced recently. Grabbed precut foam from the back and got to the counter and was told to take it to the cutting counter to be measured, when I asked if there was a sign or something I missed the cashier just said ‘pretty much everyone knows to do that’. I don’t think it’s really that obvious, they’re precut and had a price under them. It was kind of a waste of time I was in a hurry to get back to a group of people working on a project so the extra time waiting was unnecessary. Please at least put a sign back there, it’s definitely not obvious and definitely not everyone knows.
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February 2023 by Jim Falhaber
My wife loves this place ... She's hooked on the fabric ... lots to choose from.
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February 2023 by Jason Perkins
Huge!!! Order online for pickup for better prices. Amazing in store selection
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February 2023 by Lisa Goodman
Love them!! They never failed me!!
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January 2023 by Jessi Nickle
Love that have Diamond painting now but they need more.
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November 2022 by Mary Moore
The customer service at Joann Fabrics in Evendale, Ohio was great.
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November 2022 by Craig A. Reynolds
Grabbed what I needed and was out the door, curteous service and wasn't a wait.
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November 2022 by Dianna Adkins
Kinda a messy store but bathrooms aren't the greatest shape
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July 2022 by CL McWilliams
JoAnn Fabrics left a hard basket on the floor near an aisle endcap. I came around the aisle corner and ran into the basket not seeing it. My shin was hurt and bled. Others saw this. I informed the cashier, she apologized for what happened, and went to move the basket, but one of the cutting staff moved it. The thing is, I informed J.F. corporate and they promised to follow up on this, but no one did. I contacted them a second time & still no response after 3 weeks. Bad customer service on a hurt customer.
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June 2022 by Kaung Htet San
The store clerk was helpful in finding things. But there was no clerk at the register when there were many customers waiting in line to pay. Lots of fabric selections.
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June 2022 by Heather Stamper
It is always a great shopping time at Joann! And I get to see my friends!
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May 2022 by Beth Finan
This one is a smaller store, so it’s not always very well stocked, but they do offer curbside pickup.
