Busam Subaru is Cincinnati's oldest continuous running car family, serving since 1909. The business is family owned and operated, offering a real family based atmosphere and treating customers like members of their own family. The experience is described as fast, fun, and hassle-free. Reviews note the salesmen as friendly, knowledgeable, and helpful without being pushy, with a finance process that moves quickly. The service department is also highlighted as outstanding. Overall, customers report a really good experience, calling it the best car buying experience they've ever had, and they would definitely buy from there again. Some feedback suggests a focus on the sale, but finds it quite all right overall.
This was a follow-up visit for something noted during regular oil change. Turned out to not to be an issue, but glad I checked it out.
September 2024
Friendly, cooperative, but seems much more concentrated on sale, rather than customer. Rushing, not so much detail oriented, but quite all right overall.
September 2024
Mike was great and helped us get the exact car we wanted. I love my new car and look forward to going to Busam Subaru for service. Really good experience!